Agile Product Manager - Business Insurance

Job Summary

Maximizes the delivery of value to customers in the shortest sustainable lead time. Identifies business and customer needs, prioritizing program level work and guiding this work through the process of Program Kanban. Contributes to the development of the vision and defining and executing on the roadmap for the value stream in which they support with the guidance of a more senior PM or Business Leader. Continuously defines, prioritizes and validates requirements using market research, customer feedback and development capacity to deliver value in short, integrated learning cycles.

Essential Job Functions

• Serves as the internal voice of the customer for the ART and works with customers and Product Owners to understand and communicate their needs and participate in the validation of the proposed solutions. Works with a group of stakeholders to develop detailed feature requirements to be transitioned to Product Owners and Agile teams for execution.
• Works closely with development, in short, integrated learning cycles, to bring the voice of the customer to the developers and the voice of development to the customer.
• Demonstrates an understanding of the business strategy by contributing to the development and maintenance of the program roadmap and vision that defines how their Agile Release Train (ART) will work to achieve the business objectives with the guidance of a more senior PM or Business Leader.
• In collaboration with System Architect, defines and maintains the Nonfunctional Requirements (NFRs) and other enabler work to ensure the solution meets relevant standards and other system quality requirements. Works with Epic Owners to develop the Lean business case for Epics that affect their ART.
• Manages the flow of work into and through the program Kanban and accountable for content decisions for the ARTs.
• Responsible for continuously defining, prioritizing, and validating features. Embraces changes as indicated by being receptive to emerging knowledge and information that can be quickly fed back into the solution and/or used in prioritization.  
• Responsible for defining release readiness. Owns the decision of when enough value has been accrued to warrant a release to the customer.
• Active participant in biweekly System Demos, including the aggregated System Demo performed end of the Program Increment (PI). Participate in the assessment of Metrics, including evaluation of business value achieved versus plan.
• During PI planning, responsible for presenting the vision, which highlights the proposed features for the PI, along with any relevant upcoming Milestones.
• Also act as a Business Owners for the train, with the responsibility of approving PI Objectives and establishing business value.
• Responsible for building an effective Product Management/Product Owner team to ensure efficient and effective development.
• Aids in the development of the Product Owners on their train.
• Contributes to the job satisfaction that comes with being part of a high-performing team, one that routinely delivers on its quality and vision commitments.
• Responsible for ongoing communication and transparency of the program vision and roadmap.

Education Requirements

• High School Diploma or equivalent required. Bachelor's degree preferred.
• SAFe Product Manager Certified.

Experience Requirements

• 3-5 years product and/or Operations Management experience or related Business Insurance experience required.
• 2 years experience in Product Owner role or similar role preferred.
• 1-3 years leadership experience preferred.

Special Skill Requirement

• Microsoft Suite (Word, Powerpoint, Excel) and Agile Project Management and product tracking tools such as Rally or Jira.

Additional Qualification

• Ability to create presentations including charts and graphs depicting research findings
• Preparing and delivering presentations effectively
• Proactive in pursuing new opportunities to bring back to stakeholders
• Ability to maintain keen attention to detail, multi-task and work well under pressure and in a fast paced environment
• Committed to diving deep into the challenges they are presented with and offering solutions

Physical Environment

Physical Actions

Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.