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Monitoring Solutions Engineer


We are Farmers!

Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world.

Job Summary

Design, develop, and deploy various Enterprise Monitoring tools and solutions. This role is to continue developing and executing the Enterprise Monitoring roadmap as we iterate through the plan. The ideal candidate will have hands on experience in the implementation and administration of Enterprise Monitoring.

Essential Job Functions

  • Design, develop and deploy various application, infrastructure, and network monitoring solutions
  • Develop functional procedure and system documentation as needed
  • Develop dashboards for IT operations, production support, app/dev teams, as well as executives
  • Analyze and identify thresholds to establish meaningful alerts
  • Work with infrastructure teams to establish baseline monitoring and thresholds for core technologies
  • Work with IT teams to create custom alerts for critical services
  • Work with various teams to understand transactions that need to be monitored and develop solutions to meet those requirements
  • Perform configuration, tuning, and troubleshooting of monitoring platforms

Education Requirements

  • Bachelor’s degree or equivalent or specific relevant experience preferred. High school diploma or equivalent required.

Experience Requirements

  • 4+ years of combined experience in Monitoring, Software/Systems Engineering, Business/System Analysis, Application SME role
  • 5+ years in large enterprise environments

Special Skill Requirement

  • May require occasional traveling
  • Good written and oral skills in local language
  • Motivated self-starter capable of working on individual tasks as well as team-oriented tasks
  • Ability to prioritize competing tasks and escalate as needed
  • Skilled in problem solving and learning new technologies
  • Application Performance Monitoring (AppDynamics, Dynatrace, etc.)
  • Log Management (Splunk Enterprise)
  • Network Monitoring (SevOne, ThousandEyes, etc.)
  • Event Correlation / AIOPS (Moogsoft)
  • Cloud Technologies including AWS, Azure, Terraform, Salesforce, Heroku, Mulesoft
  • Windows/Unix/AIX/Linux/Solaris Server, Networking (Cisco), VOIP, IIS, Active Directory, Virtualization
  • SOAP/XML, JavaScript, Java, Python, .NET, WebSphere, JBoss, Databases (Oracle, SQL, DB2, PostgreSQL), Selenium, ELK, Ansible, Jenkins, Morpheus

Additional Qualification

Candidate qualifications may be reviewed against the requirements for the associated levels of this positions core function

Job Location(s): US - RW - Remote Work - Farmers

Want to learn more about our culture & opportunities? Check out farmers.com/careers and be sure to follow us on Instagram and LinkedIn!

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