We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. 

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. 

 ( #LI-Remote ) ( #LI-Hybrid ), 

Must be residing in (PST)- CA, OR, WA, NV

Workplace: Hybrid or Remote

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

• Using claims systems to accurately document files, this role manages a diary and handles first and third party auto claims promptly, proactively and with a sense of urgency.
• Through training, continuously improves skill set directly applicable to this role including but not limited to claims investigation, liability determination, coverage confirmation, establishing damages, evaluating bodily injury claims with support from management, and negotiation of claims settlement.
   

o    Target Start Date: 6/17/2024
o    Starting Pay: $24.72-33.88 an hour
o    Workplace: Hybrid or Remote – CA PST 

Essential Job Functions

• Adjusts claims through professional, interpersonal interactions with key stakeholders. This may include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, members of the medical profession and all other persons incident to the investigation and processing of claims.
• Conducts thorough investigations, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned claims.
• Has the authority to make payment of assigned claims within prescribed limits.
• Inspects damaged property and vehicles, and determines claims related damage.
• Estimates the cost of repair or replacement of damaged or stolen property and vehicles.
• Determines and reports on subrogation potential.
• May initiate the sale of salvage vehicles, personal property, and miscellaneous salvage items.
• Reports theft, fraud, and arson losses as required to state and industry agencies. Maintains job knowledge through intermittent training/learning and incorporates new information into daily tasks.
• Including training in claims investigation, liability determination, coverage confirmation, establishing damages, and negotiation of claims settlement.
• Performs other duties as assigned.

Education Requirements

• High School Diploma or Equivalent required. Bachelors Degree preferred.
• Successful completion of claims training program required.
• Insurance Adjusters License in states where applicable required.

Experience Requirements

• One year experience in a customer service related position preferred.
• Insurance experience knowledge or background is a plus
• Prior casualty claim handling experience is a plus

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
  o CA Only: $25.04 - $36.20
• o WA Only: $23.54 - $41.89 
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - CA, US - CA - Westlake Village, US - CA - Westlake-31111, US - NV, US - OR, US - WA

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Candidate qualifications may be reviewed against the requirements for the associated levels of this positions core function
 

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.