Business Insurance Product Manager, State Product Management

Job Summary

What You'll Do

• Conducts competitor analysis with a focus on rate trends and market entries and exits at the state level to identify opportunities for competitive rate adjustments. Uses insights to recommend state-specific rate strategies that improve market position and support profitability goals.
• Develops and adjusts rate- of-change (ROC) recommendations for each state based on market conditions and competitor positioning. Collaborates with product teams to optimize pricing for competitiveness and profitability.
• Works closely with cross-functional teams to execute short- and long-term strategies for assigned states. Analyzes market conditions and regulatory factors to create effective state-specific strategic plans. Collaborates to align strategies with business objectives and adjust plans per market performance and regulatory updates. 
• Coordinates annual rate planning with underwriting, distribution, and other internal partners to determine rate levels and product updates. Ensures rate decisions reflect state-specific considerations and strategic plans.
• Communicates with Department of Insurance for moderately complex state rate filings and revisions. Prepares and submits required documentation, addresses inquiries, and ensures timely responses to DOI feedback. Works with internal partners to incorporate DOI-required adjustments and maintain compliance with state regulations throughout the rate revision process. Escalates more complex cases to senior team members for further resolution.
• Collects and analyzes agent and market feedback to identify state-specific needs for rating structures and product features. Supports product teams in addressing emerging trends and customer demands by providing relevant data and insights. 
• Supervises the daily activities of direct reports to ensure task completion and alignment with business unit priorities. Provides in structions, delivers regular feedback, and manages performance to support individual and team development. 
• Executes required updates to products and pricing systems according to regulatory guidelines including Canada compliance checklists and Integrated Product and Pricing Systems (IPPS). Focuses on accuracy and compliance with regulatory and company standards.
• Runs and reviews Business Intelligence Reporting Tool (BIRST) reports to verify state-specific rate data and product performance. Updates product manual language to reflect current rates, coverage, and guidelines for each state. Maintains clear and accurate documentation to support regulatory compliance and consistency across internal teams.
• Prepares and distributes breaking news bulletins on state-level rate decisions to ensure timely communication across teams. Provides insights and context to facilitate quick decision-making and response.
• Supports post- implementation monitoring to track performance of state-specific rate and product adjustments. Performs data analysis to identify trends and provide insights for ongoing improvements.
• Performs other duties as assigned.

What You'll Bring

• Minimum five years of experience required in product management, pricing, or related, with experience in state-level product management preferred.
• Experience in a people leader or management role preferred.
• Insurance industry experience preferred.
• Business insurance experience preferred.

Education You'll Need

• High School Diploma or equivalent required.
• Bachelors degree preferred.

Additional Qualifications

• Strong verbal communication and listening skills.
• Demonstrated written communication skills.
• Effective interpersonal skills. Able to interact effectively with business partners and stakeholders.
• Demonstrated analytical skills. Able to analyze data and trends to make informed decisions and recommendations.
• Possesses strong product knowledge. Working knowledge of insurance products including commercial lines, property & casualty (P&C) lines, specialty lines, and other relevant types. Demonstrated P&L management experience.
• Possesses strong technical aptitude. Proficient in Microsoft Office suite. Familiarity with product management tools, data analysis software, and reporting systems. Working knowledge of SaaS, SQL preferred.
• Effectively coaches and delivers constructive feedback.
• Effective leadership skills. Demonstrated collaboration skills. 

Physical Actions