Apply now »

Business Technology Specialist

31858

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. 

 

Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. 

 

Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

Drives growth in the Sales API distribution channel by working with external partners to facilitate technical integrations, remove roadblocks, and design solutions. Provides business technology consultation to the business units, service centers and the field, in aligning technology solutions with business strategies to meet the needs of the end users. Actively seeks ways to apply technology to business processes, researching and providing information on technical trends and competitive practices relative to the business.

Essential Job Functions

  • Assists in the coordination with business partners to recommend technology solutions to meet business goals and objectives.
  • Analyzes, evaluates and makes recommendations regarding existing computerized and manual systems and procedures to ensure meeting the needs of the Digital Agency Force, the Business Units, the Field and Business Support Centers.
  • Meets with Agents to assess their needs and establish business priorities; consults with technical subject matter experts and develops alternative technical solutions; advises on options, risks, costs versus benefits, and impact on other business processes and system priorities; recommends improvement methods.
  • Implements processes and methodologies to establish an effective, in- house research capability. Monitors systems and processes to determine improvements in user interfaces, training or functionality.
  • Evaluates and approves recommendations made by various Company functional operations to improve their operations through technology.
  • Oversees user administration issues associated with agents and employees.
  • Works with business partners and I/T functions to communicate and clarify business needs.
  • Assists in maintaining the quality control of all sites and tools.
  • Provide technical tool problem solving and consultation to meet the needs of the users consistently and effectively.
  • Manage and monitor the effectiveness of website links, service providers, application and database utilization, security directories, and project assignments.
  • Keeps current with industry trends and makes recommendations for new technology and/or tools.
  • Provides regular written and verbal status reports on all new and ongoing projects.
  • Conducts the gathering and analyzing of data and metrics to determine project success and makes recommendations to improve success.
  • Establish and manage user standards, services and expectations.

Education Requirements

  • High school diploma or equivalent required. Bachelor’s degree preferred.

Experience Requirements

  • 5 years in a professional level job in Technology, Marketing, or Distribution.
  • Proficient in data analysis.

Special Skill Requirement

  • Insurance background/experience
  • Advanced proficiency in Excel, SQL

Physical Environment

Required job duties are normally performed in a climate controlled office environment. Trips to vendors.

Physical Actions

Required job duties are essentially sedentary work consisting of occasional walking, standing and lifting and/or carrying 20 lbs. maximum, bending, talking, hearing, some cleaning, and driving.

Benefits

  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
    o CA Only: $84,640 - $134,530
    o CO Only: $79,360 - $116,380 
    o HI/IL/MN/VT Only: $79,360 - $124,300
    o MA Only: $79,360 - $124,300 
  • o MD Only: $79,360 - $134,530 
    o DC/NJ/NY/OH Only: $79,360 - $134,530 
             o Albany County, NY/Cleveland, OH: $84,640 - $116,380 
    o WA Only:  $79,360 - $141,250 
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

 

Job Location(s): R_US - United States

 

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

 

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law.  Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

 

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. 

 

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

 

Spokane, WA only:  Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

Apply now »