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2nd Shift Mailroom Operator I


We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. 


Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out and be sure to follow us on Instagram, LinkedIn, and TikTok. 


Workplace: On-site ( #LI-Onsite ) 

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

Prepares various company materials for enterprise mailing within a fast paced, production environment. Processes compliance materials, transactional and marketing mail in accordance to USPS regulations for timely delivery based on internal customers' expectations.


Internal position Title: Output Management Service Operator I 

What You'll Do

  • Performs manual processing of mail by utilizing large, high speed machines within production environment.
  • Utilizes knowledge of 1-2 specific machine types and models to perform quality and timely placement.
  • Assembles pre-printed materials within automated inserting and metering equipment for subsequent delivery to intended recipients via USPS, FEDEX or UPS.
  • Manually scans bar codes to comply with processing instructions including proper page accumulation and enclosure content quantities.
  • Prepares compliance related mail including certified mail with a sense of urgency to avoid fines or legal concerns.
  • Prepares and submits production reports reflecting detailed job activity including materials processed and equipment used.
  • Conducts detailed job reconciliation by comparing accounted processing results to reporting results to ensure balance of work.
  • Submits report results to Lead staff for review.
  • Troubleshoots minor equipment issues including paper and envelope feeding jams.
  • Identifies software, hardware and/or programming issues to leadership team including return envelopes and missing bar codes.
  • Interacts with third party vendor to explain machine dysfunction to resolve concerns quickly and efficiently.
  • Conducts regular audits to ensure quality standards are achieved including insert quality and postage amount with the objective of r educing costs and duplication of work.
  • Performs other duties as assigned.

What You'll Bring

Less than one year of general work experience preferred.

Hours You'll Work

  • This is a 2nd Shift opportunity onsite in our Caledonia, MI location with the hours of: Sunday - Thursday from 3:00 PM to 11:30 PM.
  • Shift differential applies when working this shift: 10%

Education You'll Need

  • High school diploma or equivalent required.

Physical Actions

Some physical activities: carrying up to 50 lbs. maximum, lifting up to 50 lbs. maximum, reaching, seeing, standing for extended periods, walking, kneeling, pushing, pulling, sorting, cleaning, twisting, climbing, hearing, and squatting.


  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
    o CA Only: $16.69 - $23.27
    o CO Only: $15.50 - $22.12 
    o HI Only: $15.50 - $22.12
    o IL Only: $15.50 - $22.12
    o NY Only: $16.69 - $23.27 
             o Albany County: $16.69 - $20.87 
    o WA Only:  $16.28 - $27.64 
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review “What we offer” on


Job Location(s): US - MI - Caledonia PDC

Want to learn more about our culture & opportunities? Check out and be sure to follow us on InstagramLinkedIn, and TikTok.

Nearest Major Market: Grand Rapids

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