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Central Station Security Officer


We are Farmers!

Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world.



Job Summary


The Central Station Operator performs all essential operational functions of a highly technical Central Station environment such as monitoring and responding to alarm systems, reporting and escalating notification on security related issues, configure, program and test security equipment for proper function, provide 24/7 security support to the field locations. This position will work in tandem with operational team members to ensure the protection and security of all Farmers employees, visitors, contractors, property, and brand. The Operator will perform all tasks in a professional manner adhering to security and central station policy and protocol.

This position includes full benefits such as a generous 401k plan with company matching and automatic contributions, medical/dental/vision isurance, life insurance, paid parental leave, PTO, and shift differential pay for certain schedules!


We are hiring three positions, one of which to work each of the following shifts:

  • Shift 1: Monday - Friday 8:00 am - 4:00 pm
  • Shift 2: Wednesday - Sunday 4:00 pm - 12:00 am
  • Swing Shift: Monday - Tuesday 4:00 pm - 12:00 am; Friday - Sunday 8:00 am - 4:00 pm



Essential Job Functions


  • Monitors, processes and responds to all technological activity to ensure timely and effective resolution including but not limited to: calls, alarms, access incidents, life safety systems, CCTV review, and emergency response activity
  • Utilizes multi-tasking skills to communicate, evaluate, and determine the best approach in a high pressure and time sensitive environment.
  • Translates activity into accurate written correspondence and responsible for data entry of items.
  • Participates in all assigned training to include but not limited to: report writing, effective communication, evacuation drills, violent intruder scenarios, operational systems, policy and procedure/post order reviews
  • Performs other duties as assigned by security leadership as necessary


Physical Actions


Physical Environment


Education Requirements


High school diploma or equivalent required. Bachelor’s degree preferred.


Experience Requirements


Minimum two years related experience required; Experience in law enforcement, dispatch center, private security preferred. Central Station experience with emphasis on central station operations required


Special Skill Requirement


Proficiency in Microsoft Office applications including MS Word and Outlook Ability to communicate both verbally and by written correspondence in a clear, concise, and professional manner Ability to multitask and prioritize deliverables


Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.

Job Location(s): US - MI - Caledonia

Want to learn more about our culture & opportunities? Check out farmers.com/careers and be sure to follow us on Instagram and LinkedIn!

Nearest Major Market: Grand Rapids