Data and Reporting - Operations Execution Project Manager

Job Summary

Manages the execution and change management of large, high-level, complex operations projects and core operational activities affecting employees, customers and agents. Leads and facilitates multiple large cross-functional teams in the implementation of business solutions aligning with the enterprise strategy. Performs project management and develops analytics to identify trends and make recommendations impacting changes in technology, operating procedures, and improved results. Collaborates with leadership and key stakeholders across the enterprise to build effective relationships and support the delivery of initiatives within the portfolio.

• This Operations Execution Project Manager role is part of the data team that supports several Brokerages. 
• This is a Hybrid opportunity (onsite 3x's week) to our Caledonia, MI office. 

What You'll Do

• Initiate, research, evaluate, recommend and execute high- level complex projects and core operational activities to support Data and Reporting strategy, people, process, and technology initiatives.
• Leads project and supports the execution of large cross-functional enterprise strategic projects in collaboration with other enterprise teams.
• Ensure short and long term strategies, programs and processes are executed.
• Develop and lead change management plans and execution activities including impact analysis and assessing change readiness.
• Partners with other business units, including Database Admins, IT, Marketing, and Operations to facilitate communication and ensure projects align with operational objectives and direction.
• Lead and present analysis reviews including trend monitoring and provides sound business solutions.
• Develops and delivers presentations and communications supporting the execution of change management.
• Collaborates with key stakeholders and generates key insights influencing business decisions and solutions.
• Takes ownership for resolving and mitigating issues. Identifies opportunities and risks associated with changes in internal and external environment by developing and implementing short term and long term operational plans.
• Makes sound recommendations based on research of new technologies, techniques and tools to support and/or drive improvements within the Data and Reporting team.
• Provides guidance, mentorship and coaching to newer analysts.
• Performs other duties as assigned.

What You'll Bring

• Strong independent problem solving and critical thinking skills
• Strong demonstrated analytics experience including working with relational data
• Experience communicating, presenting, and delivering business proposals to executive level leadership. 
• Understanding of data acumen
• Understanding of business acumen, preferred.
• Basic understanding of structured data, preferred. 
• Technical skills: Alteryx, PowerBI and SQL, preferred 

Education You'll Need

• High School Diploma or equivalent Bachelors degree.

Additional Qualifications

• Demonstrated analytical skills.
• Demonstrated problem solving skills.
• Demonstrated written communication skills.
• Develops and delivers effective presentations.
• Demonstrates a high commitment to quality.
• Ability to simultaneously handle multiple priorities.
• Independent problem solver. 
• Ability to drive multiple projects to successful completion.
• Effectively coaches and delivers constructive feedback.
• Independent problem solver.

Physical Actions

Job is performed in-person at a Farmers office or virtually at an approved alternative work location. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Frequently sits for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category require rare, if any, travel.