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Document Specialist I - 1st Shift


We are Farmers!

Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world.

Job Summary

Continuously performs various activities such as mail preparation, sorting, scanning and basic indexing relating to the document imaging process for inbound mail supporting up to 25 business units.

Essential Job Functions

  • Executes all relevant duties and general knowledge related to the full life cycle of a document such as the entry, evaluation, assignment and exit procedures.
  • Applies basic knowledge of corporate location codes, PO boxes and business units to efficiently distribute documents.
  • Continuously sorts and separates mail, and prepares documents for scanning by removing fasteners such as staples, paper clips, rubber bands, etc.
  • Conducts proper stamping and appropriate placement of patch pages.
  • Consistently operates a high speed scanner and works with imaging software to transfer paper documents to digital for electronic transfer.
  • Conducts basic indexing responsibilities by identifying and keying index attributes such as policy and/or agency numbers in order to properly identify document owners.
  • Appropriately identifies, sorts and purges confidential documents to carefully destroy through facility shredding system.
  • Consistently achieves production standards set by the leadership team in order to attain Company production quality standards.
  • Performs other duties as assigned.

Physical Actions

Physical Environment

Ability to perform sedentary work along with bending, reaching, walking, standing, lifting, and carrying up to 40 lbs. Repetitive use of arms and hands to prepare mail, scan documents, and enter data. Working around machines that generate heat and paper dust (Scanners, Letter Openers, etc.).

Education Requirements

  • High school diploma or equivalent required.

Experience Requirements

  • Less than one year related work experience preferred.

Special Skill Requirement

  • Possesses strong technical aptitude.
  • Strong keyboarding (at least 35 wpm) and 10-key skills.
  • Demonstrated analytical skills.
  • Strong attention to detail and critical thinking.
  • Possesses flexibility to work in a fast paced, dynamic environment.
  • Demonstrated problem solving skills.
  • Proficient in English written and verbal communication skills.
  • Demonstrates excellent judgment and decision making skills.

Additional Skills

  • This is an essential onsite role, in our Caledonia, MI Office.
  • Shift Hours: 1st Shift

Job Location(s): US - MI - Caledonia KM1

Want to learn more about our culture & opportunities? Check out farmers.com/careers and be sure to follow us on Instagram and LinkedIn!

Nearest Major Market: Grand Rapids

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