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Security Officer - Central Station


We are Farmers!

We are… more than just your favorite commercials. We are a passionate, award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! We are Farmers!


Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a position where no two days are alike? We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career!


At Farmers, our ambition is to be the leader in delivering peace of mind, innovating for customers whenever and wherever they need us. That means having people like you who can help us evolve to meet changing customer and business needs. Continuous development is critical to our success at Farmers; that means being curious, continually innovating, being open to new opportunities and embracing change. As the needs of our business and customers change, and you acquire needed experience, you may have opportunities to use your knowledge and skills in a different role. As you take on these new challenges, Farmers is committed to providing you with the necessary training and support along your career journey.


Workplace: On-site ( #LI-Onsite )

Job Summary

  • This position performs all essential operational functions of a highly technical central station environment such as monitoring and responding to alarm systems, reporting, and escalating notification on security related issues.
  • This role works in tandem with operational team members to ensure the protection and security of all Company employees, visitors, contractors, property, and brand.

Essential Job Functions

  • Provides 24/7 support via monitoring, processing, and responding to all technological activity to ensure timely and effective resolution including but not limited to: threat and investigation triage, Open Source Intelligence (OSINT), alarms, access incidents, life safety systems, Closed Circuit Television review, and facilitate emergency response activities.
  • Utilizes multi-tasking skills to communicate, evaluate, and determine the best approach in a high pressure and time sensitive environment.
  • Configures, programs and tests security equipment for proper function.
  • Translates activity into accurate written correspondence and responsible for data entry of items.
  • Participates in all assigned training to include but not limited to: report writing, effective communication, evacuation drills, violent intruder scenarios, operational systems, policy and procedure/post order reviews.
  • Performs other duties as assigned.


  • On-site position in Caledonia, MI

Work Schedule

  • Full-time (40 hours per week)
    • Wednesday and Thursday from midnight-8:30am
    • Friday, Saturday, and Sunday from 3:30pm-midnight

Education Requirements


  • High School Diploma or equivalent required.

Experience Requirements

  • One year of related experience required with emphasis in Central Station or Security Operations Center preferred.
  • Experience in law enforcement, military, dispatch center, private security preferred.

Special Skill Requirement

  • Proficiency in Microsoft Office applications including MS Word and Outlook.
  • Ability to communicate both verbally and by written correspondence in a clear, concise, and professional manner.
  • Ability to multitask and prioritize deliverables.

Physical Actions

  • This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions.
  • Sits or stands for extended periods of time, up to a full work shift.
  • Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance.
  • Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction.
  • Visually verifies and reads information. Visually locates material, resources and other objects.
  • Ability to continuously operate a computer for extended periods of time, up to a full work shift.
  • Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.


  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review “What we offer” on


Job Location(s): US - MI - Caledonia KLake, US - MI - Grand Rapids

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Nearest Major Market: Grand Rapids

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