Catastrophe Response Team - Field Property Claims Adjuster

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Job Summary

As a member of the Catastrophe Response Team, you will investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims as it relates to various perils, including wind, hail, water, lightening, fire & more  You will be required to travel 75% of your time, 23 days, away from home to perform inspections anywhere in the US. When not on deployment, you will handle supplements and/or virtual claims.  You will also be required to maintain an active adjusters license in states where required.

Essential Job Functions

• Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits).
• Adjusts all types of claims. Inspects damaged property and vehicles, and determines claims related damage.
• Estimates the cost of repair or replacement of damaged or stolen property and vehicles.
• Determines and reports on subrogation potential. Initiates the sale of salvage vehicles, personal property, and miscellaneous salvage items.
• Reports theft, fraud, and arson losses as required to state and industry agencies. Performs most duties on an individual basis, and work has a direct bearing on Management results.
• Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
• Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims.
• Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.
• Performs other duties as assigned.

If You Have the Following:

• High School diploma or equivalent required. 
• 1+ years of prior claims or two years of related industry experience.
• Homeowner Property Claims experience preferred.
• Excellent communication skills – both oral and written.
• Computer Literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license and Bondable.  Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.
• Currently hold or be willing to pursue an All Lines Adjuster License. 

Candidate qualifications may be reviewed against the requirements for the associated levels of this position's core function.

Candidates Must be Willing & Able to:

• Climb Ladders to inspect roofs multiple times per day.
• Work in small, confined spaces that have been damaged.
• Achieve a minimum passing score on all claims training exams.

Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days. Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals

Physical Actions & Environment

• Bending, Kneeling, Pulling, Pushing, Sorting, Carrying up to 50 lbs., Climbing, Reaching, Standing, Walking, Seeing
• Speaking (English), Reading (English), Writing (English), & Key Entering

Required job duties are performed in the field and an in-home office environment. Exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions, Excessive noise levels, Chemicals Chemical/Biological conditions, Moving mechanical parts, Areas considered dangerous, Conditions which could affect the respiratory system or skin such as fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.