Commercial Brokerage Manager - Renewal and Service
We are Farmers!
We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.
Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.
Workplace:Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
Job Summary
- The Commercial Renewal and Service Brokerage Placement Manager is responsible for leading a team of Brokerage Placement Specialists in the area of commercial business (service and renewal).
- As a people leader, the this role is expected to develop and coach Placement Specialists through sounds underwriting and risk management practices.
Essential Job Functions
- Manages the performance success of a team of Brokerage Placement Specialists to ensure profitable growth and improved agent experience.
- Manages risk selection process by providing leadership and direction to the Brokerage Placement staff.
- Build strategy alignment with Farmers product leaders to ensure brokered solutions support Farmers growth and core objectives.
- Uses declination data from Farmers to ensure a sound strategy around prodcuts, carriers, and agent experience.
- Manages quantity and quality of work performed within Placement teams to ensure brokerage carrier expectations are met.
- Works directly with carrier partners to build profitable growth plans for each line of business.
- Ensure agents are submitting quality business to the appropriate channel to promote profitability.
- Conducts regular performance reviews, including quarterly audits; established placement authority levels coupled with related skill profiles; takes leadership role in staff development efforts by coaching, mentoring, and appraising job results; influences brokerage culture by recruiting, hiring, and training results-driven individuals.
- Uses internal declination data and market research to establish trends to identify Kraft Lake solutions that are relevant to agents. Delivers monthly executive report to be shared with Farmers leaders, Carriers, and Business partners.
Education Requirements
- High school diploma or equivalent required.
- Bachelor’s degree preferred or equivalent combination of education and experience.
Experience Requirements
- Minimum four years of personal and/or commercial insurance experience required.
- Experience with ISO forms and ACORD applications is required.
- Strong written and oral communication skills.
- Previous leadership experience preferred.
- A consultative partnership mindset as well as being customer focused is required.
- Advanced problem solving, influencing, negotiation, and collaboration skills are required.
Additional Qualification
- Commercial insurance experience required
- People leader experience highly preferred
- Brokerage experience highly preferred
Benefits
- Farmers offers a competitive salary commensurate with experience, qualifications and location.
o CA Only: $106,560 - $169,950
o CO Only: $99,920 - $146,520
o HI/IL/MN/VT Only: $99,920 - $156,750
o MA Only: $99,920 - $156,750 - o MD Only: $99,920 - $156,750
o NY/DC/NJ Only: $99,920 - $169,950
o Albany County: $106,560 - $146,520
o WA Only: $99,920 - $178,125 - Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer
Job Location(s): Hybrid or Remote, depending on location. All employees who are located within 50 miles of corporate office work 3 days/week in office (Woodland Hills, Phoenix, Kansas City, Grand Rapids, etc.)
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com