Decision Science Director

Job Summary

Essential Job Functions

• Partner with executive leadership and cross-functional teams to identify strategic business opportunities and develop data-driven solutions that improve business outcomes.
• Lead the development and execution of the Decision Science strategy, ensuring alignment with enterprise objectives and business priorities.
• Provide consultative leadership on complex business questions by leveraging advanced analytics, statistical methodologies, predictive modeling, forecasting, and machine learning techniques. 
• Translate business objectives into analytical frameworks and actionable recommendations that influence strategic decisions.
• Guide large-scale exploratory analyses to uncover trends, risks, opportunities, and drivers of performance across the organization.
• Oversee the design, execution, and interpretation of experiments, hypothesis testing, and causal inference analyses to evaluate business initiatives and optimize outcomes.
• Direct the development, deployment, monitoring, and continuous improvement of predictive and prescriptive analytics solutions.
• Leverage modern analytics, visualization, and decision-support tools to communicate insights effectively to technical and non-technical audiences.
• Present findings and recommendations to senior and executive leadership, influencing decisions through compelling data storytelling and business-focused communication.
• Partner with Data Engineering, Data Science, Technology, Product, Finance, and Business Operations teams to ensure data integrity, governance, and scalable analytical solutions.
• Establish best practices for analytical rigor, model governance, data quality, and performance measurement.
• Drive the adoption of emerging analytical technologies, artificial intelligence, machine learning, and industry best practices to enhance business capabilities.
• Lead, develop, and mentor leaders and teams within the Decision Science organization, fostering a culture of accountability, innovation, inclusion, and high performance.
• Manage workforce planning, performance management, employee engagement, talent development, succession planning, and organizational effectiveness initiatives.
• Serve as a thought leader and trusted advisor, promoting data literacy and analytical decision-making throughout the enterprise.
• Stay current on industry trends, emerging technologies, and advancements in decision science methodologies.
• Perform other duties as assigned.

Experience Requirements

• 10+ years of experience in analytics, decision science, data science, business intelligence, statistics, actuarial analytics, operations research, or related quantitative disciplines.
• 5+ years of progressive people leadership experience, including leading managers and developing high-performing analytics organizations.
• Demonstrated experience influencing senior leaders and driving enterprise-level business decisions through analytics and insights.
• Experience applying advanced statistical techniques, predictive modeling, experimentation, forecasting, machine learning, and optimization methodologies to solve business problems.
• Strong executive communication, presentation, and stakeholder management skills.
• Experience leading cross-functional initiatives and collaborating with business, technology, and data teams.

Education Requirements

• High School Diploma or equivalent required.
• Bachelor's degree in Statistics, Mathematics, Data Science, Economics, Business Analytics, Computer Science, Operations Research, or a related quantitative discipline preferred.

Physical Actions

Job is performed in-person at a Farmers office or virtually at an approved alternative work location. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Frequently sits for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category require rare, if any, travel.