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Head of Application Architecture

31228

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Workplace: On-site ( #LI-Onsite ), Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

This role is responsible for all application architecture direction across Farmers Insurance, including Personal Lines (Farmers, FWS, 21st, Bristol West, Foremost), Commercial, Distribution, Claims, Digital, Marketing, and Service Operations Architecture, This role is tasked with defining architecture strategy across the enterprise to define and guide delivery towards vision which drives efficiencies, pace, and quality. This role is accountable for our business unit roadmaps that identify and execute key opportunities to mature and evolve our architecture. This includes advising on key technology investments required to simplify and modernize that drive new growth and/or an improved customer experience.

Essential Job Functions

Manage business and IT stakeholders for the daily operational quality of Farmers integration and overall maturity of our technology platforms
Ensure architecture delivery is operating at the appropriate service level
Provide leadership in the area of business case development on strategic and transformation programs. For example:
- Build architecture roadmaps and reference architecture for our applications supporting our business units
- Define technology standards and patterns to drive technology rationalization which improves quality, reduces time to market, and creates significant savings
- Innovative upgrades to our applications to protect our critical assets and ensure compliance
Provide leadership on all incident responses with an architecture assessment which highlights remediation steps required to bring stability and improve the quality of our technology platforms
Provide thought leadership on key strategies, such as (but not limited to) Salesforce, Cross-Sell, Lead Management, Quote and Bind, Low Code and UI
Align with and influence Zurich on architecture strategic direction

Additionally, this role will manage and lead all Farmers Application architects, including all Enterprise Architects, Domain Architects and System Architects (dotted line). The team is comprised of nearly 40 architects reporting up through a direct reporting group of multiple Directors and Principal Architects. This department also has the FWS architect who is responsible for leading the integration architecture for FWS into the Farmers landscape, ensuring our ability to exit the TSAs on time and on budget, while ensuring our end state is aligned to Farmers standards and vision, key to driving ongoing synergies and improved experience across our Customers, Agents and our Service and Claims reps.

Physical Actions

This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. /= Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Education Requirements

Bachelor's degree or equivalent experience required.

Experience Requirements

This role should have at least 15 years of experience as an architect and at least 10 years with people management experience as a senior leader. The expectation of this role is extensive architecture and technical domain knowledge In-depth knowledge on understanding the P&C Insurance business.

Special Skill Requirement

Technical skills align with the needed knowledge. This role is expected to be both hands-on and have the technical aptitude to understand and drive the day-to-day operational activities and the architecture roadmaps for all of our applications.

Benefits

Farmers offers a competitive salary commensurate with experience, qualifications and location.
Bonus Opportunity (based on Company and Individual Performance)
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance
For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

Job Location(s): R_US - United States

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

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