Field Property Claims Adjuster - Columbia, MO

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. 

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. 

Workplace: Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

We are looking for customer service focused individuals to build a rewarding long-term career with us as a Field Property Claims Adjuster!

Candidates must live in Columbia, Springfield, Jeff City, or Ozarks, MO

 If you are looking for the following in your next career move:

• Paid training through the award winning and industry leading University of Farmers.
• Flexibility and independence to work outside the confines of a desk job.
• Total Rewards benefits package, 401K, and a competitive starting salary.
• Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.

Then Farmers Insurance is the place for you!

Our Field Property Claims Adjusters will:

• Conduct virtual and field-based investigations by visiting policyholders’ homes to investigate property damage.
• Use claims handling software, a company car and laptop to determine claims related damage and write estimates in a paperless environment
• Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
• Use strong customer service skills to negotiate with policyholders to settle the claim.

If you have the following:

• High School diploma or equivalent required. Bachelors Degree preferred.
• Excellent customer service and communication skills.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license.  Final candidates will also be subject to a Motor Vehicle Record background check, because the position may include a company vehicle.

Candidates must be willing and able to:

• Inspect roofs and small, confined spaces that have been damaged.
• Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days.

Physical Actions

• Bending, Pulling, Sorting
• Carrying up to 50 lbs.
• Pushing
• Speaking (English)
• Climbing, Reaching, Standing
• Key entering
• Reading (English), Writing (English)
• Walking, Kneeling, Seeing

Physical Environment

• Required job duties are normally performed in a climate- controlled office environment.
• Exposure to some or all of the following environments when in the field:
• Uncontrolled outside environmental conditions
• Excessive Noise Levels Chemicals Chemical/Biological Conditions
• Moving Mechanical Parts
• Areas considered to be dangerous
• Conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.

Education Requirements

• High School diploma or equivalent required.
• Bachelor's degree preferred.

Experience Requirements

• Customer service experience, preferably in a retail environment
• Construction or Insurance experience highly desirable and preferred
• Candidate qualifications may be reviewed against the requirements for the associated levels of this position's core function
• Must achieve minimum passing score on all claims training exams
• Bilingual (Spanish and English) candidates will be eligible to earn additional multilingual pay!

Special Skill Requirement

• Excellent communication skills – both written and oral
• Computer skills - MS Word, Excel, Outlook
• Proficiency with smartphones and applications
• Valid driver's license 

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
  o CA Only: $28.12 - $40.67
  o CO Only: $26.35 - $35.14 
  o HI Only: $26.35 - $37.64
  o IL Only: $26.35 - $37.64
  o NY/ DC Only: $26.35 - $40.67 
           o Albany County: $28.12 - $35.14 
  o WA Only:  $26.35 - $47.06 
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - MO - Jefferson City, US - MO - Springfield

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.