Apply now »

Lead Domain Architect: Network and Telephony

29967

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. 

 

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. 

 

Workplace:  Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote ) depending on location

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

Farmers is seeking a forward-thinking Lead Domain Architect specializing in Enterprise Network and Telephony to spearhead the design, strategy, and governance of our global network and unified communications (UC) solutions. This role is pivotal in shaping our transition to and optimization of cloud-native and hybrid architectures. 

 

The ideal candidate will drive the evolution of our enterprise connectivity, voice, and collaboration platforms across on-premise and multi-cloud environments, including Google Cloud Platform (GCP), AWS, and Azure. This position requires a combination of deep technical expertise in modern networking, cloud communication technologies, and enterprise telephony systems, along with the strategic vision and leadership to deliver secure, scalable, and resilient solutions aligned with our business goals. 

Strategic Network & Telephony Planning

  • Define and drive the strategic roadmap for hybrid and multi-cloud network architectures spanning GCP, AWS, Azure, and On-Premises Data Centers.
  • Develop and lead the strategy for Unified Communications as a Service (UCaaS), including platform selection, migration planning, global voice integration, and feature enhancement.
  • Evaluate and champion emerging cloud networking technologies (e.g., SASE, Cloud Firewalls, Global Load Balancing) and advanced communication capabilities (e.g., AI-enhanced automated attendants, cross-platform UC integration).
  • Collaborate with business units and IT leadership to translate requirements into scalable cloud and hybrid network and telephony solutions. 

Cloud-Focused Architecture & Design

  • Architect secure, resilient, and performant network connectivity solutions within and between cloud environments (GCP VPCs, AWS VPCs, Azure VNets) and on-premises infrastructure using VPN, Interconnect/Direct Connect/ExpressRoute.
  • Design and document robust architectures for communications platforms (e.g., Microsoft Teams Voice, Zoom Phone) and their integration with the PSTN and legacy voice systems.
  • Design sophisticated cloud-based and hybrid enterprise voice response systems and automated attendants, potentially integrating AI/ML capabilities for enhanced functionality.
  • Develop reference architectures, standards, and design patterns for cloud networking constructs (e.g., transit gateways/hubs, firewall insertion, DNS strategy) and unified communication deployments.
  • Design end-to-end solutions encompassing cloud routing, security groups/cloud firewalls, load balancers, DNS, Session Border Controllers (SBCs), and Quality of Service (QoS) in complex hybrid environments. 

Technical Leadership & Governance

  • Provide expert guidance on cloud networking and hybrid integration to engineering, operations, and project teams.
  • Establish and enforce architectural standards and best practices for all network and unified communication deployments.
  • Review and approve detailed designs for cloud network infrastructure and communication platform configurations.
  • Serve as the top-tier escalation point for complex issues spanning hybrid network and cloud communication services.
  • Mentor engineers and junior architects on modern network and telephony technologies and methodologies. 

Collaboration and Communication

  • Clearly articulate complex cloud and hybrid technical designs and strategies to diverse audiences, including senior leadership.
  • Work closely with Cloud Platform, Security, Application, and Data Architects to ensure cohesive end-to-end solution designs.
  • Engage with vendors for cloud services, UCaaS platforms, and networking technologies, participating in evaluations and selections. 

Documentation

Create and maintain thorough documentation for cloud/hybrid network topologies, communication platform architectures, standards, and configurations. 

What You'll Bring

  • 6 years relevant experience in Domain Architecture required preferably in the delivery of single domain architecture solutions.
  • Minimum of 8-10 years in IT infrastructure, with a significant focus on enterprise network and communication systems.
  • Minimum of 5+ years designing and implementing complex network and Unified Communications (UC) solutions.
  • Proven experience architecting and deploying solutions in major cloud environments (GCP required; AWS, Azure highly desired).
  • Demonstrable experience with hybrid cloud network design, connectivity patterns, and voice integration.
  • Experience designing, migrating to, or managing enterprise-scale UCaaS platforms. 

Education You'll Bring

Bachelor's degree required. Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience. 
 
Master's degree in a relevant technical field preferred.

Technical Skills

  • Cloud Networking: Deep understanding of GCP networking (VPC, Cloud Interconnect, Cloud Router, Load Balancing, Cloud DNS, Firewall Rules) and strong familiarity with equivalent concepts in AWS (VPC, Direct Connect, Transit Gateway, Route 53, Security Groups) and Azure (VNet, ExpressRoute, Azure Firewall, Load Balancer).
  • Core Networking: Strong foundation in TCP/IP, BGP, OSPF, LAN/WAN, SD-WAN, traditional firewalls, VPNs, and QoS.
  • Telephony & Communications: Solid understanding of UCaaS principles and platforms (Microsoft Teams Voice, Zoom Phone, etc.). Expertise in enterprise voice systems, including cloud-based IVR/automated attendant design. Deep knowledge of VoIP protocols (SIP) and Session Border Controllers (SBCs) in both on-premises and cloud contexts.
  • Security: Knowledge of cloud security best practices, IAM integration, and network security in the cloud (Security Groups, NSGs, Cloud Firewalls, WAF).
  • Monitoring: Familiarity with cloud-native and third-party monitoring tools for network and communication performance in hybrid environments.
  • Soft Skills: Strong analytical and strategic thinking, excellent communication and presentation skills, leadership and mentoring abilities, and a collaborative mindset. 

Additional Preferred Qualifications

  • Relevant cloud certifications (e.g., Google Cloud Certified - Professional Cloud Network Engineer, AWS Certified Advanced Networking, Azure Network Engineer Associate).
  • Certifications related to UCaaS platforms (e.g., Cisco Collaboration, Microsoft Teams Voice Engineer).
  • Experience with Infrastructure as Code (IaC) tools (Terraform, CloudFormation, ARM Templates) for network and communication deployments.
  • Experience applying AI/ML services (e.g., Google Dialogflow, Amazon Lex) to enhance enterprise voice services and automated attendants. 
  • Relevant cloud certifications (e.g., Google Cloud Certified - Professional Cloud Network Engineer, AWS Certified Advanced Networking, Azure Network Engineer Associate).
  • Certifications related to UCaaS platforms (e.g., Cisco Collaboration, Microsoft Teams Voice Engineer).
  • Experience with Infrastructure as Code (IaC) tools (Terraform, CloudFormation, ARM Templates) for network and communication deployments.
  • Experience applying AI/ML services (e.g., Google Dialogflow, Amazon Lex) to enhance enterprise voice services and automated attendants. 

Physical Actions

Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Physical Environment

This position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.

Benefits

  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
    o CA Only: $152,880 - $243,540
    o CO Only: $143,360 - $210,210 
    o HI/IL/MN/VT Only: $143,360 - $224,840
    o MA Only: $143,360 - $224,840 
  • o MD Only: $143,360 - $224,840
    o NY/DC/NJ Only: $143,360 - $243,540 
             o Albany County: $152,880 - $210,210 
    o WA Only:  $143,360 - $255,500 
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

 

Job Location(s): R_US - United States

 

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

 

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law.  Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

 

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. 

 

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

 

Spokane, WA only:  Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

Apply now »