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Bristol West Sr. Auto Physical Damage Claims Rep- Field


We are Farmers!

Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world.


Candidate would need to be licensed appraiser in California.


Bristol West is looking for our next generation of leaders! If you’re looking for a company that offersstability, growth potential and a strong emphasis on values of integrity, respect, customer centricity,team work, achievement, curiosity and action; then apply today to find out how you can become adynamic part of our team!

Bristol West is part of the Farmers Group of Insurance Companies, which is the country's third-largest insurer of both private personal lines passenger automobile and homeowner’s insurance.Together we operate primarily in 41 states across the country through the efforts of approximately20,000 employees who are responsible for servicing more than 15 million customers.

At Bristol West, we invest in our employees through training and development to help them reachtheir career goals and personal aspirations. The Bristol West Claims organization is focused onexceptional claims handling and our professional claims representatives are results-driven, curious,analytical, customer service focused individuals who have a sincere interest in helping ourcustomers.

We are looking for individuals who have a strong desire to build a rewarding long-term career with us.

Job Summary

Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims. Will also be required to maintain an active adjusters license in states where required.

Essential Job Functions

  • Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits).
  • Adjusts all types of claims. Inspects damaged property and vehicles, and determines claims related damage.
  • Estimates the cost of repair or replacement of damaged or stolen property and vehicles.
  • Determines and reports on subrogation potential. Initiates the sale of salvage vehicles, personal property, and miscellaneous salvage items.
  • Reports theft, fraud, and arson losses as required to state and industry agencies.
  • Performs most duties on an individual basis, and work has a direct bearing on Management results.
  • Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
  • Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims.
  • Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.
  • Performs other duties as assigned.

Physical Actions

BendingPullingSorting Carrying up to 20 lbs. PushingSpeaking (English) ClimbingReachingStanding Key enteringReading (English)Walking KneelingSeeingWriting (English)

Physical Environment

Required job duties are normally performed in a climate- controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions Excessive Noise Levels Chemicals Chemical/Biological Conditions Moving Mechanical Parts Areas considered to be dangerous Conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.

Education Requirements

  • High school diploma or equivalent required.
  • Bachelor’s degree preferred or an automotive related Associate of Applied Science degree from an accredited technical college, or the experience described below. 
  • Computer literate, vaild driver's license, bondable
  • An active MVDA license in California is required for this position

Experience Requirements

Minimum of 4 years of previous auto insurance estimating or auto body repair facility estimating

Special Skill Requirement

Communication Personal Computer Literate Valid driver's license Bondable

Additional Qualification

Job Location(s): West Los Angeles, CA

Want to learn more about our culture & opportunities? Check out farmers.com/careers and be sure to follow us on Instagram and LinkedIn!

Nearest Major Market: Los Angeles

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