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NDC Mailing & Shipping Processor I

15551

We are Farmers!

We are… more than just your favorite commercials. We are a passionate, award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! We are Farmers!

 

Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a position where no two days are alike? We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career!

 

Job Details

  • Location: This is an in office position that will require you to report to our Oklahoma City, OK location. 
    • 7340 W Memorial Rd Oklahoma City, OK 73142
  • Work Hours: Monday - Friday, 9:30 AM - 6:00 PM CST

Job Summary

  • NDC Mailing & Shipping Processors are responsible for processing all incoming & outgoing expedited Fedex, UPS and US Postal Service letters and packages.
  • This includes data entry into shipping & tracking systems, matching and preparing required state specific documents and checks for daily mailings.
  • Reports daily shipment data to customers and is liaison to facility employees on most efficient shipping methods.
  • Sets up shipments of equipment between field offices.
  • Provides assistance for Incoming Document Processing and document retention.
  • May work a schedule outside of traditional business hours.
  • Will be required to work in uncontrolled climate conditions.

Essential Job Functions

  • Researches shipping addresses utilizing different databases such as HEART and USPS.com to ensure correct addressing is used to prevent delays.
  • Operates and maintains high speed print equipment used for mail processing.
  • Determines mailing classification type and mailing vendor for processing of outbound OKC/KC shipments for the Total Loss COE and Foremost Specialty Line of Business.
  • Processes overnight shipments for the Total Loss COE. Processes outbound expedited shipments for Large Loss Property claims using in-house mail & shipping systems.
  • Ensures any special documentation is included in outgoing shipments, including state-specific forms/documents, power of attorney documentation, and any applicable checks.
  • Voids & records shipments as needed.
  • Stores all paper documents mailed to the NDC on a carousel ensuring each document is tracked to a specific location and can be retrieved at any time.
  • Retrieves original documents by request.
  • Maintains records for chain of custody purposes to ensure customer data is kept confidential using certified destruction process.
  • Works directly with destruction vendor to maintain proper inventory of destruction bins, seals and tickets.
  • Sorts incoming Total Loss packages received by Fed Ex, UPS, and USPS by type, department name, claim representative name and enters data into tracking system.
  • Opens and preps documents into batches using established separation rules and delivers to Imaging.
  • Separates completed scanned batches and places documents back into original Fed Ex envelope and delivered to in-house Total Loss customer.
  • Assists the Mailing & Shipping Processor II to complete daily overnight shipping and receiving reports.
  • Answers and helps with routine mailing and shipping questions from all employees, supervisors, and managers.
  • Researches and records reason for all return packages and reports back to Leadership.
  • Provides assistance to Inbound Mail Processors and Imaging Technicians in times of high volume in those areas.
  • Performs other duties as required.

Physical Actions

Must be able to lift 30 pounds unassisted, up to 50 pounds with assistance.

Education Requirements

High School diploma or equivalent required.

Experience Requirements

1 year NDC mail processing or general mailroom experience preferred.

Special Skill Requirement

  • Strong verbal & written communication skills.
  • Very good understanding of mail classifications, shipping processes and software with Fedex, UPS, DHL, & the US Postal Service.
  • Basic PC skills with a strong understanding of Microsoft Excel spreadsheets.

Job Location(s): US - OK - OklaCty-Memrl

Want to learn more about our culture & opportunities? Check out farmers.com/careers and be sure to follow us on Instagram and LinkedIn!


Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

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