Bodily Injury Adjuster - (Hybrid)

We are Farmers! 

We are… more than just your favorite commercials. We are a passionate, award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! We are Farmers!

At Farmers, our ambition is to be the leader in delivering peace of mind, innovating for customers whenever and wherever they need us. That means having people like you who can help us evolve to meet changing customer and business needs. Continuous development is critical to our success at Farmers; that means being curious, continually innovating, being open to new opportunities and embracing change. As the needs of our business and customers change, and you acquire needed experience, you may have opportunities to use your knowledge and skills in a different role. As you take on these new challenges, Farmers is committed to providing you with the necessary training and support along your career journey.

Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a position where no two days are alike? We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career!

Workplace: Hybrid

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within a fifty (50) mile radius of a Farmers corporate office. Applicants beyond a fifty (50) mile radius may still be considered. 

We are looking for customer service focused individuals to build a rewarding long-term career with us as a Bodily Injury Liability Claims Adjuster!

If you are looking for the following in your next career move:

• Paid training through the award winning and industry leading University of Farmers.
• Flexibility and independence to work outside the confines of a desk job.
• Total Rewards benefits package, 401K, and a competitive starting salary.
• Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.

Then Farmers Insurance is the place for you!

Our Claims Adjusters will:

• Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases in a supervised learning environment.
• Has authority to make payment of assigned claims within prescribed limits, with supervisory review and approval.
• Use claims handling software and laptop to determine claims related bodily injury in a paperless environment
• Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Excellent customer service and communication skills.
• Eagerness to learn about insurance policies and bodily injury claims from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators. 

 Education Requirements

•  High School Diploma or equivalent required.

Experience Requirements

• 2+ years Customer service experience, preferably in a retail environment
• Candidate qualifications may be reviewed against the requirements for the associated levels of this position's core function
• Must achieve minimum passing score on all claims training exams

Special Skill Requirement 

• Excellent communication skills – both written and oral
• Computer skills - MS Word, Excel, Outlook
• Proficiency with smartphones and applications

Physical Actions 

Bending Pulling Sorting Carrying up to 20 lbs. Pushing Speaking (English) Climbing Reaching Standing Key entering Reading (English) Walking Kneeling Seeing Writing (English)  

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
  o CA Only: $22.54 - $32.55
  o CO Only: $21.19 - $28.17 
  o New York City, NY/Westchester County: $21.19 - $32.55 
  o WA Only:  $22.54 - $37.56 
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - AZ - Phoenix Lab, US - CA - WdlndHills-6303, US - CA - WdlndHills-6301, US - AZ - Phoenix-23800, US - AZ - Phoenix-2400, US - CA - Westlake Village, US - OR - Tigard-6600, US - CO - Englewood, US - CA - Pleasanton, US - CA - SanDiego-Carrol, US - CO - Denver-16th, US - WA - Bellingham

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.