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Inbound Sales Representative - Phoenix



We are Farmers! 


You may know us from our We believe in Smart advertisements, “We know a thing or two, because we’ve seen a thing or two” 


Did you know we are a certified Great Place to Work? 


Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world. Visit our website and follow our social accounts to learn about more our opportunities and company culture! 






Job Summary: 




Our Direct Sales Representatives are focused on supporting customers who choose to purchase insurance by phone, and then directs leads and policyholders to Farmers agents who provide knowledge, support and a full portfolio of coverages to meet customers' needs.   


You'll thrive in this position if you have: 


Excellent customer focus. The ability to multi-task. The ability to quickly pick up new technology. Preference to working in an ever-changing, fast-paced, contact center environment 


Here’s what you will accomplish as a member of our team: 


Sell insurance products to direct inbound callers (and in some instances making outbound calls) by gathering data from customers to generate quotes and ultimately bind the business. Educate customers regarding coverages and cost so that the customer can select the most appropriate option. Qualify customers as buyers of other products/services and refers cross-sell opportunities as required. Educate customers on benefits of self service, paperless, and automated payments.


Sales Representative Qualifications: 


Education - High School diploma or equivalent.  Four-year college degree preferred.  The ability to obtain resident/non-resident property and casualty license in all states. Completion of required additional training. Experience in personal lines, P&C insurance sales or the equivalent retail or call center sales experience. Direct sales skills and ability to close a sale Ability to establish strong customer relationships. Excellent written and verbal communication skills. Strong PC and software skills required. Check out more about what a day is like here!  


Position Location:


This is an in-office position that is currently being performed remotely due to COVID-19. Regular place of employment will be 24000 North Farmers Way Phoenix, AZ.    


Work Schedule:


Our first priority is to our customers so we work non-traditional work weeks to match those needs.  Training schedules are Monday – Friday 8:00 AM - 4:30 PM AZ Time.  The hours of operation are Sunday through Saturday 5:00 AM - 8:15 PM AZ.  Fulltime, 40 hours/week which may include five 8 hour days or four 10 hour days. You must be willing to work non-traditional hours, which could include evenings and weekends. 




Medical & Prescription Insurance, Dental Insurance, Vision Insurance, 401(k). Regular work-from-home options maybe become available in the future. Wellness Programs Tuition Assistance Paid Time Off. Causal work environment. Community involvement. Paid parental leave

Access to networking and support through our Employee Resource Groups. Farmers is an equal opportunity employer, committed to the strength of a diverse workforce. ]]>


Nearest Major Market: Phoenix

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