Apply now »

Sr. Claims Rep - Commercial Property


We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. 


Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out and be sure to follow us on Instagram, LinkedIn, and TikTok. 


Workplace: Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

  • Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims.
  • Will also be required to maintain an active adjusters license in states where required.

Essential Job Functions

  • Conducts investigation on assigned cases including complex coverage issues determines liability, identifies subrogation rights, establishes damages, prepares cases for arbitration, reports status, attends settlement conferences as directed, and negotiates settlement (has authority to make payment of assigned claims within prescribed limits).
  • Adjusts all types of claims including bodily injury, property damage, multiple line coverage, property, workers' compensation, and no fault (Colorado and Michigan).
  • Inspects damaged property, and determines claim related damage.
  • Estimates the cost of repair or replacement of damaged or stolen property.
  • Determines and reports on subrogation potential.
  • Initiates the sale of personal property, and miscellaneous salvage items.
  • Reports theft, fraud and arson losses as required to state and industry agencies.
  • Assists and trains agents under the Agency Claims Training Program.
  • Assists in training or less experienced Commercial Claims Representatives.
  • Performs most duties on an individual basis, and work has a direct bearing on Management results.
  • Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
  • Contacts are a major part of activity and include policyholders, claimants, agents, witnesses, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims.
  • Analyzes detailed coverage issues and is responsible for complex investigation on litigated and un-litigated cases; reads and understands plaintiff complaints and petitions, insurance contracts and indemnity agreements.
  • Responsible for high dollar exposure in both indemnity and expense.
  • Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.
  • Performs other functions as assigned.

Physical Environment

  • Required job duties are normally performed in a climate- controlled office environment, but with exposure to some or all of the following environments when in the field:
    • Uncontrolled outside environmental conditions
    • Excessive Noise Levels
    • Chemical/Biological Conditions
    • Mechanical Parts
    • Areas considered dangerous
    • Conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation

Education Requirements

  • High school diploma or equivalent required.
  • Bachelor’s degree preferred.

Experience Requirements

  • Successful demonstration/completion of the Senior Claims Representative prerequisites, proficiencies, and exams, as required based on unit assignment.
  • External candidates should also have a minimum of one year of prior claims or two years of related industry experience.

Special Skill Requirement

  • Communication Skills
  • Personal Computer Literate
  • Valid driver's license
  • Bondable


  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
    o CA Only: $66,560 - $95,100
    o CO Only: $61,600 - $82,200 
    o HI Only: $61,600 - $88,000
    o IL Only: $61,600 - $88,000
    o NY/ DC Only: $60,080 - $92,700 
             o Albany County: $65,760 - $82,200 
    o WA Only:  $67,725 - $110,000 
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review “What we offer” on


Job Location(s): US - OR - Portland

Anticipated application deadline: 5/24/24 - At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Want to learn more about our culture & opportunities? Check out and be sure to follow us on InstagramLinkedIn, and TikTok.

Nearest Major Market: Portland Oregon

Apply now »