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Product Management Leader - M365

34163

We are Farmers – where ambition meets opportunity.

 

At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

 

Join an award-winning,  equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

 

Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together!

 

Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

Farmers Insurance | Collaboration Platform Engineering

 

Farmers Insurance is seeking a Product Management Leader to own the product strategy, people leadership, and business value delivery for the enterprise Microsoft 365 ecosystem. This leadership role directly manages the Product Owners for each M365 product pillar.

 

The ideal candidate brings deep M365 platform knowledge, SAFe Agile expertise, proven people leadership, and a passion for driving measurable business value — serving as the internal champion of the modern digital workplace.

 

(Internal position title: Agile Product Manager III)

Essential Job Functions

Product Strategy & M365 Platform Leadership

  • Own the vision, strategy, and multi-year roadmap for all M365 product domains, aligned to Farmers' enterprise priorities
  • Provide strategic oversight across all M365 product pillars:
    • Communication — Exchange Online, SMTP Relay, mail flow, Teams Chat & Calling
    • Collaboration — Microsoft Teams, SharePoint Online, OneDrive for Business
    • Productivity — Microsoft 365 Apps, Outlook, Loop, Planner, Viva Insights & Engage
    • AI & Automation — Microsoft Copilot, Copilot Studio, Power Platform (Power Apps, Power Automate, Power BI, Dataverse)
    • Identity, Compliance & Security — Microsoft Purview, Entra ID, Intune, DLP, AIP, eDiscovery
    • Wireless & Mobility — Intune MDM/MAM, mobile device lifecycle, wireless carrier contract management, MDR and billing
  • Assess Microsoft's evolving roadmap for feature impact, governance implications, and adoption opportunities across Farmers' Corporate and Agency tenants
  • Drive standardization, governance, and best practices across all M365 pillars

People Leadership & Team Development

  • Directly lead and develop the M365 Product Owner team — one PO per product pillar — with clear accountability, operating rhythms, and performance expectations
  • Coach Product Owners on backlog management, roadmap communication, KPI tracking, and stakeholder engagement
  • Establish career development pathways and growth plans for each direct report in partnership with HR and Modern Work leadership

 

Essential Job Functions (Continued)

SAFe Agile Delivery Leadership

  • Lead ART planning, PI ceremonies, System Demos, and Inspect & Adapt workshops across M365 pillars
  • Ensure Product Owners manage team-level backlogs in alignment with ART-level roadmap priorities

Business Value Realization & Metrics

  • Define, track, and communicate KPIs across all M365 investments — including platform reliability (uptime, MTTR), productivity gains, adoption rates, cost avoidance, and licensing efficiency
  • Build a business value framework that connects M365 feature delivery to measurable employee experience and operational outcomes

Change Management & M365 Adoption

  • Design and execute enterprise change management and adoption strategies for M365 tool releases — including communication plans, training programs, and stakeholder engagement
  • Partner with HR, Internal Communications, and Business Unit leaders to build cultural readiness for platform changes
  • Oversee the Farmers Learning Hub and M365 training resources to ensure employees can maximize platform value
  • Serve as the internal voice of Microsoft 365 — evangelizing capabilities to business stakeholders, people leaders, and executive audiences

Stakeholder & Vendor Relationship Management

  • Build trusted relationships with senior leaders across IT, Claims, Service Transformation, Finance, HR, Legal, Architecture, and the AI Council
  • Serve as the primary product liaison between Modern Work, business stakeholders, and the Microsoft account team and external partners
  • Represent Modern Work product strategy in ARB, CAB, and governance reviews, ensuring M365 platform changes are properly reviewed, risk-assessed, and communicated

Experience Requirements

  • 7-10 years Product and/or Operations Management experience or related experience required. 2 years experience in PM II or similar role preferred. 5-7 years leadership experience preferred.
  • 7+ years of product management experience, with 3–5+ years in a senior or lead role managing enterprise M365 platforms
  • SAFe Agile certification (SAFe PM/PO, SAFe Agilist, or equivalent) with hands-on ART leadership and Lean Portfolio Management experience
  • Deep expertise across the M365 product stack, including:
    • Exchange Online, Teams, SharePoint, OneDrive, Microsoft 365 Apps
    • Microsoft Copilot (M365 Copilot and Copilot Chat)
    • Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio, Dataverse)
    • Microsoft Purview, Entra ID, Intune, and related governance/compliance tools
  • Demonstrated people leadership — directly managing Product Managers or Product Owners, with a track record of building high-performing teams
  • Strong change management and adoption experience — including adoption strategy design, communication planning, training, and stakeholder engagement for large-scale M365 rollouts

Education Requirements

  • High school diploma or equivalent required.
  • Bachelor's degree preferred. SAFe Product Manager Certified within 180 days of hire required.

Physical Actions

Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Physical Environment

This position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.

Benefits

  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
    o CA Only: $115,275 - $196,130
    o CO Only: $108,375 - $169,070 
    o HI/IL/MN/VT Only: $108,375 - $181,060
    o MA Only: $108,375 - $181,060 
  • o MD Only: $108,375 - $181,060
    o DC/NJ/NY/OH Only: $108,375 - $196,130 
             o Albany County, NY/Cleveland, OH: $115,275 - $169,070 
    o WA Only:  $108,375 - $205,750 
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

 

Job Location(s): R_US - United States

 

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

 

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law.  Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

 

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. 

 

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

 

Spokane, WA only:  Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

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