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Product Mgr, Product Development - Business Auto, CMP, or Worker's Compensation

32180

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

This position drives the development and enhancement of insurance products to meet market demands and support business growth. This position will lead product development for any of our three major lines of business, Business Auto, Commercial Multi-Peril, or Worker’s Compensation. This role will lead the product portfolio through a major policy administration platform transformation, ensuring seamless migration, alignment with business objectives, and optimization of product delivery capabilities. The position identifies product innovation opportunities and ensures products adhere to regulatory requirements and underwriting guidelines. It collaborates cross-functionally to develop competitive, compliant, and customer-focused insurance products. The position may supervise direct reports who are individual contributors or people leaders to ensure alignment with product development goals and successful delivery of business unit priorities.

Essential Job Functions

Manages one or more product development initiatives from planning to execution to ensure timely and successful project delivery. Own and drive the end-to-end platform transition strategy for assigned products. Communicates product goals, encourages collaboration, sets clear expectations, facilitates decisions, gathers feedback, monitors progress, and addresses issues. Works closely with cross-functional teams to drive product development while adhering to established best practices and standards. Develops and executes market-specific strategies to optimize product effectiveness. Collaborates to refine product strategies to meet business and profitability objectives. Reviews coverage structures and product forms to align with market needs and risk management practices. Manages customer experience journeys by tailoring products to meet customer needs and simplifying interactions across touchpoints and platforms. Works closely with cross-functional partners to implement improvements that enhance customer experience. Aligns stakeholders for complex projects and new product rollouts. Conducts competitor analysis with a focus on eligibility criteria and risk appetite to compare product features and identify market gaps. Uses insights to recommend product enhancements that improve competitive positioning and address market demand. Performs product research to identify coverage gaps, new opportunities, and potential enhancements within assigned products or coverage segments. Analyzes trends to develop proactive strategies that capitalize on market changes. Communicates with regulatory authorities to address complex insurance product matters and ensure compliance. Ensures timely resolution in line with state and national regulations. Monitors and executes changes in laws and regulations to ensure products remain compliant. Supports development and delivery of product training for internal and external partners, including agents and brokers. Reviews training effectiveness and recommends improvements to enhance learner understanding of product features and underwriting guidelines. Collaborates with underwriting and risk management to develop and refine underwriting guidelines, eligibility criteria, and product appetite that align with overall product strategy and market needs. Ensures these guidelines support business objectives while managing risk and maintaining regulatory compliance. Collaborates with IT and operations teams to contribute to platform development that improves product delivery and operational efficiency while ensuring system capabilities support product goals. Reviews and creates policy forms in collaboration with forms teams to ensure compliance with regulatory requirements and product objectives. Ensures documentation is accurate, consistent, and reflective of product intent. Works closely with marketing teams to create marketing materials that accurately represent products and support go-to-market strategies. Provides product information, reviews drafts, participates in go-to-market strategy meetings and assists in analyzing market feedback. Supervises the daily activities of direct reports to ensure task completion and alignment with business unit priorities. Provides instructions, delivers regular feedback, and manages performance to support professional and team development. Performs other duties as assigned.

Experience Requirements

5+ years of experience in product development or similar role. Experience in a people leader or management role preferred. Commercial Insurance experience in any of our 3 major lines of business preferred.

Education Requirements

High School Diploma or equivalent required. Bachelors degree preferred.

Additional Qualification

Strong verbal communication and listening skills. Demonstrated written communication skills. Effective interpersonal skills. Able to interact effectively with business partners and stakeholders. Demonstrated analytical skills. Strong critical thinking skills. Effective leadership skills. Demonstrated collaboration skills. Effectively coaches and delivers constructive feedback. Demonstrated project management skills. Possesses strong product knowledge. Working knowledge of insurance products including commercial lines, property & casualty (P& C) lines, specialty lines, and other relevant types. Familiar with all stages of product lifecycle including ideation, development, launch, and post-launch evaluation. Demonstrated P&L management experience. Possesses strong technical aptitude. Proficient in Microsoft Office suite. Working knowledge of SaaS, SQL preferred.

Physical Actions

Job is performed in-person at a Farmers office or virtually at an approved alternative work location. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Frequently sits for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category require rare, if any, travel.

Benefits

Farmers offers a competitive salary commensurate with experience, qualifications and location.
o CA Only: $115,275 - $196,130
o CO Only: $108,375 - $169,070
o HI/IL/MN/VT Only: $108,375 - $181,060
o MA Only: $108,375 - $181,060
o MD Only: $108,375 - $196,130
o DC/NJ/NY/OH Only: $108,375 - $196,130
o Albany County, NY/Cleveland, OH: $115,275 - $169,070
o WA Only: $108,375 - $205,750
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

Job Location(s): R_US - United States

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

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