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IT/ Technical Program Manager II (Development Team)


We are Farmers!


Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world.

Job Summary

Manage a staff of SMEs and Developers; Supports staff on daily basis; Adheres to IT governance; Manages relationship with immediate environment, enabling commitment; Works with business unit to define needs and arranges appropriate resources (both FTE and contractor); Coordinates delivery of work from all suppliers for medium to large scale projects, including risk, quality, change management, schedule, and financial management; Accountable for development of work orders/cost estimates to/from suppliers, Acceptance Criteria and User Acceptance Testing; Responsible for project level planning, monitoring and reporting.

Essential Job Functions

  • People Focus: Leads a group of specialists who perform standard to complex tasks. Carries out managerial tasks such as resource management, development, talent management, performance management, compensation, retention, replacement and termination. 
  • Governance: Adheres to organizational governance.
  • Relationship Management: Interacts with business and IT partners within the immediate environment to foster commitment and teamwork. Develops project concepts, creates plans and oversees implementation of business solutions of moderate to high complexity. Implements organizational governance. Handles specific customer challenges (escalation). 
  • Key Tasks for Position: Coordinates delivery of work from all suppliers involved in a small scale / sub-project; Facilitates issue resolution; Reviews and approves vendor invoices/expenditures, Works with business unit to define critical business needs and arranges appropriate resources, Is accountable for work request evaluation and authorization, development and submission of work orders, as well as review of cost estimates from the suppliers, Is accountable for Acceptance Criteria and execution of Acceptance Testing at program level. Is responsible for project level planning, monitoring and reporting on project performance. Signs off on project deliverables; Performs internal project close down; Conducts Post-Implementation Reviews. Liaisons with the Application Architecture team, ISP, third parties, as necessary. Performs as the team lead / supervisor, where assigned.
  • Is responsible for the delivery of large scale projects to the business including risk, quality, and change management, system dependency touch points, schedule and financial management. Performs as the administrative manager of retained staff including business analysts, Subject Matter Experts, and Support Services staff.

Physical Actions

Physical Environment

Education Requirements

High school diploma or equivalent required. Bachelor’s degree preferred or equivalent, relevant experience.

Experience Requirements

  • 10 years experience in an IT environment, with 5 years in a supervisory role overseeing IT / Technical teams.  
  • Experience managing and overseeing a technical staff, required. 


Special Skill Requirement

  • May require occasional traveling.
  • Excellent written and oral communication skills in local language.

Job Location(s): US - OH - Independence


Want to learn more about our culture & opportunities? Check out farmers.com/careers and be sure to follow us on Instagram and LinkedIn!

Nearest Major Market: Cleveland

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