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Premium Audit Technical Analyst I

17461

We are Farmers!

We are… more than just your favorite commercials. We are a passionate, award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! We are Farmers!

 

Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a position where no two days are alike? We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career!

Job Summary

Focuses on the technical aspect of the premium audit process, by evaluating and assuring that final audits are processed to state and company standards. Responsible for responding to state bureau, agent, insured, third party audit vendor or other department inquiries regarding audit discrepancies or concerns. Evaluates applicable dispute sources and if necessary, amends premium audits in accordance with state regulations and/or corporate standards. In addition, analyst conducts research of the state bureau websites, the National Council on Compensation Insurance and the national Premium Audit Advisory Service, to stay abreast with regulations and standards, allowing him/her to provide technical team support in reference to processes and state regulations.

Essential Job Functions

  • Analyzes and reviews completed audit reports by audit vendors or in-house audits to validate they are processed in accordance with state regulations and/or corporate standards.
  • Keeps updated on regulations and standards through online research of the state bureau websites, the National Council on Compensation Insurance and the National Premium Audit Advisory Service.
  • Communicates with leadership on any patterns or trends found in the quality analysis and review of the audit reports.
  • Handles Premium Audit correspondence via email or phone from agents, insured’s, third party audit vendors, other departments and state bureaus regarding the processing of or discrepancies found in final premium audits.
  • Requests supporting documentation from agents and insureds that assist in the review of the processing of the audit or discrepancy request. Once a decision is made on the request, sends communication to correspondent along with explicatory documentation.
  • Processes final premium payroll audits and revisions for Workers’ Compensation policies, documenting the results and archiving required sources (e.g. Federal 941’s, payroll summaries, State Unemployment Income Reports, etc.) within a web based final audit management system (Nexus).
  • Assists with coordinating requests from regulatory bodies, such as market conduct exams, state bureau test audit programs, and assists in researching and responding to Department of Insurance complaints.
  • Provides technical support to the premium audit team, in reference to processes and state regulations.
  • Serves as a point of contact for anyone in the business.
  • Other duties as assigned.

Experience Requirements

  • Two or more years of insurance experience required working directly as a Premium Auditor conducting Workers’ Compensation audits.
  • Knowledge of state bureau rules and classification scopes required.
  • Exceptional written and verbal communication skills.
  • Exceptional analytical thinking skills to make timely, appropriate decisions and recommendations after reviewing all relevant information.
  • Detail oriented and strong conflict resolution skills.

Special Skill Requirement

  • Knowledge of regulatory requirements a plus.
  • Exceptional written and verbal communication.
  • Strong conflict resolution skills

Education Requirements

High school diploma or equivalent required. Bachelor’s degree preferred.

Benefits

  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
    o CA Only: $24.42 - $35.29
    o CO Only: $22.96 - $30.53 
    o New York City, NY/Westchester County: $28.23 - $35.29 
    o WA Only:  $24.42 - $32.69 
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

 

Job Location(s): R_US - RW - Remote Work

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on InstagramLinkedIn, and TikTok.

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