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Sales Representative (Remote)

15359

We are Farmers!

We are… more than just your favorite commercials. We are a passionate, award-winning, equal-opportunity employer committed to the strength of a diverse workforce. We are committed to supporting the well-being of our people through our extensive suite of benefits and the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in need isn’t just our business – it’s our culture! We are Farmers!

 

Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a position where no two days are alike? We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career!

 

Eligible applicants must reside in Arizona, Texas, or Utah

 

This role is permanently virtual. We will provide you with the technology that you need successfully to connect from home, including laptop & accessories.

 

Job Summary

We’re looking for passionate, enthusiastic Sales Professionals to join our next class of Sales Consultants beginning in November 2022.

 

In this role, you will respond to calls coming into our call center by positively promoting Farmers Auto & Home insurance products to prospective customers, consulting with customers to understand their needs, and selling products that best fit their needs. Your motivation and drive in sales will offer you a competitive base salary plus monthly incentive earnings based upon your performance.

 

We provide 9+ weeks of paid training, combining virtual classroom and hands-on learning with mentoring to ensure that you have the skills you need to succeed at Farmers. In addition, ongoing coaching and training will remain a focus throughout your career to help you grow in your role and advance to new opportunities.

You'll thrive in this position if you have:

  • A passion for consulting with customers and selling Personal Lines Insurance and a motivation to earn money based on your performance
  • A welcome approach to feedback and coaching and a continuous desire to learn and improve your skills and job performance
  • Excellent customer focus and the ability to easily connect & build rapport with all types of people
  • The ability to stay organized and efficient while managing multiple tasks and working across several systems throughout the day
  • The ability to quickly learn and adapt to new technology, processes, and procedures; confidence in your ability to problem-solve and troubleshoot to find answers independently
  • Proven success working in a dynamic, fast-paced environment

Here’s what you will accomplish as a member of our team:

  • Sell insurance products to inbound callers by gathering data from customers to generate quotes and bind the business; in some instances, make outbound calls.
  • Provide exceptional customer service and build strong relationships while educating customers regarding coverages and costs so that the customer can select the most appropriate option
  • Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
  • Navigate multiple computer systems while seamlessly interacting with the customer

Experience Requirements:

  • Education - High School diploma or equivalent; College degree preferred
  • P&C/Personal Lines License preferred
  • The ability to obtain resident/non-resident Personal Lines license in all states
  • Experience in Personal Lines/P&C insurance sales is preferred 
  • Direct sales skills, and the aptitude to influence customers and close the sale
  • Minimum of 1 year of Customer Service experience required; Call Center experience is a plus
  • Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
  • Strong PC and software skills required

Special Skill Requirement:

  • Proven sales skill, results, ability to close sale
  • Advanced conflict resolution skills
  • Consistently meeting or exceeding performance measurement goals.

Work Schedule:

Our priority is our customers, and we work non-traditional hours to match those needs. 

  • Hours of operation are Monday-Friday 8:00am-9:30pm; Saturday 8:00am-4:30pm Central Time
  • Full-time, 40 hours/week; five 8-hour shifts per week 
  • Training hours 9:30am-6:00pm Central Time
     

You must be available to work shifts as assigned within the hours above; shifts which will include evenings, Saturdays, and holidays.

Physical Environment:

Required job duties are normally performed in a climate- controlled office environment.

Physical Actions Include:
Besides some sedentary work, job duties require some or all of the following physical activities: Standing, carrying/lifting up to 10 pounds, seeing and hearing, walking, reaching, pushing and pulling, and speaking, reading, and writing.

Employee Benefits

  • Medical & Prescription Insurance
  • Dental  & Vision Insurance
  • Generous 401(k) Retirement Plan
  • Wellness Programs
  • Tuition Assistance
  • Paid Time Off
  • Community involvement
  • Paid parental leave
  • Access to networking and support through our Employee Resource Groups
     

Farmers is an equal opportunity employer, committed to the strength of a diverse workforce. 

Job Location(s): Arizona- Remote, Texas- Remote, Utah- Remote, #LI-Remote

Want to learn more about our culture & opportunities? Check out farmers.com/careers and be sure to follow us on Instagram and LinkedIn!

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