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Technical System Analyst

12805

We are Farmers!

We are… more than just your favorite commercials. We are a passionate, award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! We are Farmers!

 

Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a position where no two days are alike? We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career!

 

Job Summary

Provides expertise in the design and functionality of business applications; Understands customers’ business processes and products and how best they can be supported by the application systems; Reviews and validates the detailed technical design for business applications provided by the supplier to ensure alignment with business requirements; Performs quality review checks on project deliverables; Validates suppliers estimates; Performs impact analysis of application changes across various components, holding an end-to-end view of the system; Estimates Rough Order of Magnitude for the level of effort/cost of new application functionality; Specifies / recommends integration and parallel testing criteria; Supports the implementation activities, troubleshooting system environmental issues, as required.

Essential Job Functions

  • Ensures Commission Calculation and Reporting applications are operating efficiently.
  • Plans Production data loads and verifies completion timeliness and accuracy.
  • Handles Production incidents by leading impact and resolution analysis with various teams.
  • Supports root cause documentation and implements lessons learned.
  • Liaises with business stakeholders to understand requirements / pain points and comes up with solution recommendations.
  • Supports application deployment activities and troubleshoots any environmental issues.
  • Recommends enhancements to existing processes to increase efficiency.
  • Documents and maintains documentation of key operational / deployment processes.

Physical Actions

Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Physical Environment

This position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.

Education Requirements

  • High school diploma or equivalent required.
  • Bachelor's degree preferred.

Experience Requirements

  • Minimum 2-3 years of experience in IT application development, operations support, or a similar role.
  • Experience with Mainframe programs – able to read, understand, and execute.
  • Experience independently managing multiple concurrent assignments.
  • Experience with MS Office (Excel, Word, PowerPoint). 
  • Detail oriented, quick learner, self-starter.
  • Strong oral and written communication skills.
  • Ability to articulate technical issues, root cause, and remediation plans in layman’s terms. 

Special Skill Requirement

  • Experience in a P&C Insurance organization, preferred.
  • Experience with IBM Mainframe applications, IBM Cognos ICM (aka Varicent), or similar incentive compensation management (ICM) tools, preferred.
  • Experience working with SSIS, SQL Server, Harvest, GitHub, CA-7 Scheduler, and Java web applications, preferred.

Benefits

  • Farmers offers a competitive salary commensurate with experience, qualifications and location
  • Colorado: Only: The pay range for this job being performed in CO would be 91,000 to 103,000
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review “What we offer” on https://www.farmers.com/careers/

 

Job Location(s): US - RW - Remote Work - Farmers

Want to learn more about our culture & opportunities? Check out farmers.com/careers and be sure to follow us on Instagram and LinkedIn!

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