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Solution Engineer

31282

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. 

 

Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. 

 

Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

This position collaborates with business stakeholders and technical teams to deliver technical solutions that support complex business initiatives. The role acts as a knowledgeable resource to provide system-level views of technology and devise technical solutions aligned with business objectives. It focuses on enhancing solution design, optimizing development processes, and effectively implementing CI/CD pipelines to deliver impactful solutions that meet business needs. The position ensures technology delivery is successful within lines of business and across the enterprise. It performs work independently while receiving limited guidance or direction.

Essential Job Functions

  • Engages with cross-functional business stakeholders and technical teams to understand and address complex initiatives within a business unit or at the enterprise level. Participate in discussions to gather requirements, develop solutions, validate technology assumptions, and evaluate implementation alternatives. Influences solution strategies by leveraging in-depth business knowledge and practical experience in solution engineering.
  • Leads multiple technical projects simultaneously by prioritizing and coordinating solution engineering efforts across teams and initiatives. Uses established performance metrics to measure effectiveness and make necessary adjustments. Manages non-functional requirements and ensures compliance with industry standards throughout the solution development and delivery process.
  • Acts as a servant leader for the solution by ensuring Agile Release Trains operate effectively. Identifies and resolves constraints across the development and delivery process while collaborating with Release Train Engineers to coordinate delivery. Provides a systems view of the development lifecycle to guide technology delivery and align architecture with business objectives. Serve solutions with one or more Agile Release Trains or business units.
  • Develops and refines technical designs to meet business requirements for complex solutions while ensuring scalability and performance. Collaborates with developers and Agile Release Trains to align solutions with enterprise architecture. Works with DevOps teams to implement and maintain CI/CD pipelines that streamline deployment and integrate new features. Engages with quality assurance teams to validate that technical solutions meet performance and reliability standards.
  • Supports development and delivery of complex solutions by ensuring technical implementations align with product roadmaps and overarching business strategies. Monitors progress, resolves issues affecting delivery timelines, and contributes to technical problem-solving efforts during development and deployment phases. Collaborates with business stakeholders and technical teams to address challenges and optimize solutions.
  • Maintains technical documentation for solutions to facilitate knowledge sharing and makes updates as architecture or functionality changes. Engages in continuous learning to stay current with trends and technologies in solution engineering. Applies learning to enhance own skills and impact on the quality of work produced. Shares best practices in solution engineering across business units and the enterprise to promote peer learning. Supports pioneering of design and development practices to promote innovation and improvement across solutions. Performs other duties as assigned.

Experience Requirements

  • Minimum 5 years of experience required in solution engineering, software development, systems architecture, or related.
  • Experience with Agile methodologies and working in Agile teams preferred.
  • Experience in the insurance industry preferred.
  • Minimum 5 years in PEGA.
  • Experience with multiple technologies or products such as Guidewire, in addition to Pega, is a plus.
  • Experience with Agile methodologies and working in Agile teams preferred.
  • Experience in the insurance industry preferred.

Special Skill Requirements

  • Demonstrates advanced knowledge of system design and engineering principles across various platforms and technologies.
  • Experienced in designing and implementing digital solutions for large-scale programs.
  • Skilled in designing scalable system level patterns and applying data modeling best practices.
  • Proficient in integrating enterprise applications using modern integration frameworks and protocols.
  • Strong understanding of integration principles and patterns.
  • Solid grasp of UI/UX design principles to deliver intuitive and user-friendly interfaces.
  • Should be able to give custom solutions when absolutely necessary.
  • Proficient in designing and implementing complex workflows, UI frameworks, and case management solutions using low-code platforms. Skilled in advanced integration techniques, performance tuning, debugging, and DevOps processes across enterprise applications. Experienced in security, authentication, automated testing, version upgrades, managing scalable data models and background processing.
  • Experienced in collaborating with business stakeholders to gather requirements and ensure solutions align with business objectives.
  • Provides technical leadership and mentorship to development teams, guiding solution design, implementation, and adherence to best practices and standards.

Additional Qualifications

  • Strong verbal communication and listening skills. Able to clearly communicate technical information to non-technical audiences.
  • Demonstrated written communication skills.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate and influence business partners, stakeholders, architects, and developers.
  • Demonstrated problem solving skills. Able to troubleshoot and resolve complex technical issues.
  • Implement proof of concepts independently.
  • Possesses flexibility to work in a fast paced, dynamic environment.
  • Ability to simultaneously handle multiple priorities.
  • Exceptional ability to provide technical leadership, mentorship, and direction to technical teams.
  • Possesses strong technical aptitude. Proficiency in Microsoft Office suite. In-depth knowledge of software architecture principles and design patterns. Strong proficiency in one or more phases of the software development lifecycle. In-depth knowledge of multiple systems and their key components. Working knowledge of CI/CD pipelines and version control systems. Familiarity with cloud platforms such as PEGA Cloud, AWS, Azure, etc.

Education Requirements

  • High School Diploma or equivalent required.
  • Bachelors degree preferred in computer science, engineering, or similar field.

Physical Actions

Job is performed in-person at a Farmers office or virtually at an approved alternative work location. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Frequently sits for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category require rare, if any, travel.

Benefits

  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
    o CA Only: $119,920 - $191,290
    o CO Only: $112,720 - $164,890 
    o HI/IL/MN/VT Only: $112,720 - $176,550
    o MA Only: $112,720 - $176,550 
  • o MD Only: $112,720 - $176,550
    o DC/NJ/NY/OH Only: $112,720 - $191,290 
             o Albany County, NY/Cleveland, OH: $119,920 - $164,890 
    o WA Only:  $112,720 - $200,625 
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

 

Job Location(s): R_US - United States

 

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

 

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law.  Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

 

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. 

 

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

 

Spokane, WA only:  Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

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