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Sr Product Manager - Forms & Filing Leader

30886

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. 

 

Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. 

 

Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote ) - depending on candidate location.

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

About the role...

  • This position will support the Business Insurance team by directly leading:
    • The Filing Implementation team (approximately 9-15 employees) in the creation and submission of form/rate/rule filings with Departments of Insurance
    • The Forms Development team (approximately 3-5 employees) in the creation and maintenance of coverage forms used by Business Insurance
  • This position will prioritize projects, identify process improvements, advocate team initiatives, manage workflow and capacity, and develop success metrics
  • This position will ensure appropriate training, continuity planning, and consultative expertise across the team and to business partners
  • Successful candidates will have a strong ability to lead others, a willingness to learn and develop detailed processes, and actively pursue continuous improvement.

What you'll accomplish...

  • Lead, mentor, manage, and develop a team of forms and filing analysts
  • Develop strategic direction for process, improvement opportunities, and defined performance metrics
  • Assign workloads, set priorities, and track team performance outcomes
  • Maintain procedures and best practices for forms development, forms testing, and filing implementation
  • Identify opportunities to improve processes, team structure, and tools to enhance the efficiency and ongoing quality of work
  • Leads and conducts competitor analysis with a focus on forms and filing strategies to identify broader market trends, gaps, and long-term opportunities.
  • Works closely with cross-functional teams to guide product development according to business unit plans.  This includes Product, State, Legal, Claims, Compliance, Underwriting, and IT partners.
  • Evaluates coverage structures and product forms to ensure they address market demands while integrating risk management practices.
  • Manages customer experience journeys by tailoring products to meet customer needs and simplifying interactions across touchpoints and platforms.
  • Aligns stakeholders for more complex projects and new product rollouts.
  • Leads communication with regulatory authorities to address more complex insurance product matters and ensure compliance.
  • Performs other duties as assigned.

Physical actions...

  • Job is performed in-person at a Farmers office or virtually at an approved alternative work location.
  • Jobs in this category require rare, if any, travel.

Education needed...

  • High School Diploma or equivalent required.
  • Bachelors degree preferred.

Experience needed...

  • 5+ years of experience with forms development and/or state filing implementation
  • 3+ years of experience leading people

Special skills needed...

  • Technical subject matter expert in forms management and/or filing implementation
  • Experience with SERFF filing application, workflow management tools, and Excel proficiency (macros, pivot tables, etc.)
  • Priority will be given to candidates with the following:
    • Extensive insurance industry knowledge
    • Commercial lines insurance experience
    • Prior leadership roles
  • Strong verbal and written communication skills.

Benefits

  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
    o CA Only: $134,320 - $214,390
    o CO Only: $126,240 - $184,690 
    o HI/IL/MN/VT Only: $126,240 - $197,780
    o MA Only: $126,240 - $197,780 
  • o MD Only: $126,240 - $197,780
    o DC/NJ/NY/OH Only: $126,240 - $214,390 
             o Albany County, NY/Cleveland, OH: $134,320 - $184,690 
    o WA Only:  $126,240 - $224,750 
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

 

Job Location(s): R_US - United States

 

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

 

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law.  Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

 

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. 

 

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

 

Spokane, WA only:  Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

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