Field Property Claims Adjuster: St. Louis, MO

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We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. 

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. 

Workplace: Remote/Field ( #LI-Remote ) This role requires travel to and from our policyholder homes.

We are looking for customer service-focused individuals to build a rewarding long-term career with the Property team as a Field Property Claims Adjuster!

Applicants who wish to be considered for this role must reside in the Greater St. Louis, MO area as this role requires travel to and from our policyholder homes.

The starting pay for this position is $26.30 per hour based on property claims adjusting experience. Candidates with Claims Property or related industry experience are highly encouraged to apply. **Compensation will be evaluated based on experience.**

If you are looking for the following in your next career move …

• Paid training through the award-winning and industry-leading University of Farmers.
• Flexibility and independence to work outside the confines of a desk job.
• Total Rewards Benefits Package: 401K and a competitive starting salary.
• Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.

 … Then Farmers Insurance is the place for you!

Our Field Property Claims Adjusters will:

• Conduct virtual and field-based investigations by visiting policyholders’ homes to investigate property damage.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
• Use strong customer service skills to negotiate with policyholders to settle the claim.

If you have the following:

• High School diploma or equivalent required.  Bachelor’s Degree preferred.
• Excellent Customer service experience, preferably in a retail environment
• Construction or Insurance experience is highly desirable and preferred.
• Excellent communication skills – both oral and written.
• Computer Literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license and Bondable.  Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.

Candidate qualifications may be reviewed against the requirements for the associated levels of this position's core function.

Candidates must be willing and able to:

• Inspect roofs and small, confined spaces that have been damaged.
• Achieve a minimum passing score on all claims training exams.

Physical Actions:

• Bending, Kneeling, Pulling, Pushing, Sorting, Carrying up to 50 lbs., Climbing, Reaching, Standing, Walking, Seeing
• Speaking (English), Reading (English), Writing (English), & Key entering

Physical Environment:

Required job duties are performed in the field and an in-home office environment. Exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions, Excessive noise levels, Chemicals Chemical/Biological conditions, Moving mechanical parts, Areas considered dangerous, Conditions which could affect the respiratory system or skin such as fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.

Bilingual (Spanish and English) candidates will be eligible to earn additional multilingual pay!

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
  Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - MO - St Louis

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law.  Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. 

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.