Underwriting SME - Guidewire Implementation
We are Farmers!
We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.
Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.
Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
Job Summary
As an Underwriting SME for our Guidewire conversion, you will serve as the primary authority on commercial lines products, workflows, and regulatory requirements. You will collaborate with IT, Business Analysts, and Configuration Developers to translate complex underwriting rules into functional system requirements. Your goal is to optimize the PolicyCenter environment to support profitable growth, streamline the renewal/new business lifecycle, and ensure a seamless transition from legacy systems.
Key Responsibilities
Business Requirements & Design
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Define and document complex commercial underwriting rules, appetite, and authority limits for integration into the Guidewire Product Model.
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Lead "Train-the-Trainer" sessions and provide high-level guidance on how commercial forms, endorsements, and rating logic should behave within the new platform.
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Collaborate with the technical team during Inception and Elaboration phases to map legacy data fields to Guidewire’s data architecture.
Workflow Optimization
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Design "To-Be" underwriting workflows that leverage Guidewire’s automation capabilities (e.g., straight-through processing for small commercial or automated referrals for middle-market).
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Identify opportunities to eliminate manual workarounds currently present in legacy systems.
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Validate that the Underwriter Desktop UI/UX is intuitive and aligns with the daily needs of the production team.
Testing & Quality Assurance
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Develop and execute User Acceptance Testing (UAT) scripts to ensure system outputs (quotes, policies, and documents) meet technical and regulatory standards.
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Perform "Side-by-Side" testing to compare legacy system rating outputs against Guidewire results to ensure actuarial precision.
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Review and approve the logic for automated correspondence and policy issuance documents.
Change Management
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Serve as a champion for the new system, helping field underwriters and agents navigate the transition from legacy processes.
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Provide expert insight into "Day 1" vs. "Day 2" priorities, ensuring that the most critical underwriting tools are functional at launch.
Education Requirements
- High school diploma or equivalent required.
- Bachelor’s degree preferred, preferably in a business-related field of study.
- Completion of or actively pursuing CPCU or other relevant insurance designation.
Experience Requirements
- Seven years of Commercial Underwriting experience in property/casualty, auto, and/or Workers Compensation lines of business, preferably including supervisory/management experience.
Special Skill Requirement
Physical Environment
Physical Actions
Benefits
- Farmers offers a competitive salary commensurate with experience, qualifications and location.
o CA Only: $102,450 - $174,240
o CO Only: $96,075 - $150,260
o HI/IL/MN/VT Only: $96,075 - $160,710
o MA Only: $96,075 - $160,710 - o MD Only: $96,075 - $174,240
o DC/NJ/NY/OH Only: $96,075 - $174,240
o Albany County, NY/Cleveland, OH: $102,450 - $150,260
o WA Only: $96,075 - $182,625 - Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer
Job Location(s): R_US - United States
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com