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Senior Product Designer (Salesforce)

3281

Job Summary

 

As a Senior Product Designer, you will be a thought leader and key contributor to Farmers’ Agent facing tool, Apex. Designing in Salesforce Lightning, you will craft an engaging, intuitive, and effective solution that will empower our Agents to sell and service policies.

You will be working closely and collaboratively with the Design Lead, UX Researchers, Product Owners and Developers to design, test, and deliver optimal features and functionality.
 

Essential Job Functions

 

  • Pull from your breadth of expertise in UX methodologies across all phases of the product development process: discovery, research, design, build, iteration and analysis

  • Work closely with leads to understand the top opportunities, identify agent-centric solutions, and contribute to the strategic roadmap

  • Proactively identify areas of the product that need improvement

  • Collaborate with Product Owners to conceive and refine project requirements, user needs, and business needs

  • Communicate and test the user experience at various stages of the design process with your wireframes, flow diagrams, storyboards, mockups, and prototypes

  • Design layouts, UI, interaction patterns, visual design, and system components

  • Help plan and conduct user research with contextual interviews, A/B tests, surveys and analysis

  • Performs miscellaneous job-related duties as assigned.

Physical Actions

 
  • Required job duties are essentially sedentary work consisting of occasional walking, standing and lifting and/or carrying 20 lbs.
  • Maximum, bending, talking, hearing, some cleaning and driving.

Physical Environment

 

  • Required job duties are normally performed in a climate controlled office environment.
  • Job occasionally requires trips to vendors.

Education Requirements

 

  • High school diploma or equivalent required.

  • Bachelor’s degree preferred.

 

Experience Requirements

 

  • 4+ years product design experience as UX Designer
  • Experience designing for enterprise systems (Salesforce experience required.)
  • Experience working with design systems, and ability to extend them to scale products in new directions (Salesforce Lightning is a definite plus)
  • Keen understanding of usability principles, UX best practices, and design thinking
  • Qualitative research skills and experience leading research and usability studies
  • Ability to influence product owners and developers toward user-centric designs
  • Firm grasp of Design Thinking, Agile, Lean and DevOps principles
  • Experience using industry-standard software, tools and methodologies (Sketch, Figma, Axure, InVision)

 


Nearest Major Market: Los Angeles

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