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Solution Engineer - End User Computing - Hybrid Woodland Hill's, CA

26901

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. 

 

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. 

 

Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

Provides high level of expertise in end user computing, focusing on software imaging, software packaging, software distribution, and patching. Understands the management of physical and virtual endpoints, hardware fulfillment processes and supporting technologies, and end user support. Works closely with the IT team to design solutions for end user computing needs.Responsible for the conceptual and logical architecture and design of end user computing solutions. Reviews and validates technical designs and estimates provided by suppliers. Reviews and approves detailed technical designs created by implementation teams.  Performs impact analysis of changes across multiple systems and provides Rough Order of Magnitude estimates. Recommends integration and testing criteria. Mentors lower level colleagues.

 

  • Internal position title: Application Subject Matter Expert IV
  • This role is Hybrid to our Woodland Hills, CA office. 

What You'll Do

  • Understands end users’ processes and needs and how they fit within the goals of the company.
  • Reviews and validates the detailed technical design for end user computing solutions provided by suppliers to ensure alignment with business requirements; 
  • Validates suppliers estimates.
  • Reviews and approves detailed technical designs created by implementation teams.
  • Estimates Rough Order of Magnitude for the level of effort/cost of new end user computing functionality.
  • Performs quality review checks on project deliverables.
  • Acts as liaison between Business and IT, as assigned.

What You'll Do (continued)

  • Supports users in building Business Cases, including cost/benefit analysis, risk assessment, project scope, and development of a high level plan.
  • Supports implementation activities, troubleshooting system environmental issues, and providing training as required.
  • Performs impact analysis of end user computing changes across various components, holding an end-to-end view of the system.
  • Specifies/Recommends integration and testing criteria.
  • Is responsible for the conceptual design of end user computing solutions.
  • Mentors lower level colleagues.
  • Works closely with the IT team in driving solutions for specific end user computing needs (e.g., software imaging, software packaging, software distribution, patching, etc.).
  • Additional Tasks: Supports  end user computing problem tickets as necessary, assisting with root cause analysis and recommendations for future mitigation.

What You'll Bring

  • Level IV: 6 years of experience in application development / testing or business / system analysis role or 1 year of experience as an Application SME Level lIl.
  • Level IV: 6 years of experience in end user computing, software imaging, software packaging, software distribution, and patching, preferred. 

Education Requirements

  • High school diploma or equivalent required.
  • Bachelor’s degree preferred or equivalent, relevant experience.

Benefits

  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
    o CA Only: $116,960 - $186,560
    o CO Only: $109,920 - $160,820 
    o HI Only: $109,920 - $172,150
    o IL/MN/VT Only: $109,920 - $172,150
  • o MD Only: $109,920 - $172,150
    o NY/DC/Jersey City Only: $109,920 - $186,560 
             o Albany County: $116,960 - $160,820 
    o WA Only:  $109,920 - $195,625 
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

 

Job Location(s): US - CA - WdlndHills-6301, US - CA - WdlndHills-6303, US - CA - Woodland Hills

 

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

 

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law.  Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

 

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. 

 

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.


Nearest Major Market: Los Angeles

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