Farmers Insurance Careers

Manager of Automation

Phoenix, Arizona; Austin, Texas; Grand Rapids, Michigan
Strategic Management & Administration


Job Description

Requisition ID: 1800052R
  
We are Farmers! 
  
Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world. Start your career at Farmers today! 
 
Preferred Experience:
  • Robotic Process Automation (RPA) experience
  • Lean and /or process improvement experience
  • Play an integrator role between business and technology solutions to meet business needs
  • Search for improvement opportunities in existing manual process and automate using RPA
  • Fine tune performance and operation arises from RPA
  • Past experience with Blue Prism, Chat and Chat Bots
 
 * Position will reside in either the Austin, TX or Grand Rapids, MI or Phoenix, AZ Hub   
  
Job Summary 
  
Directs the development and implementation of business organizational processes and procedures aimed at the improvement of service, efficiency, and quality. Leads efforts to ensure that appropriate activities take place for short and long term planned and proposed projects. 
  
Essential Job Functions 
  
Leads and directs complex functional projects and issues. Facilitates development and implementation of projects and ideas maximizing results, efficiency, effectiveness and customer service. Optimizes allocation of resources and implements procedures / directs projects driving change and ensuring consistency across a function Identifies opportunities and risks associated with changes in internal and external environment by developing and implementing short term and long term operational plans. Ensures short and long term strategies, programs and processes are realized Determines which emerging issues are relevant to the business unit and its future needs. Develops and leads high performance teams and is accountable for team's results.  
  
Physical Actions 
  
Physical Environment 
  
Education Requirements 
  
Four-year college degree Master’s Degree and/or industry certification  
  
Experience Requirements 
  
PC skills including word processing, spreadsheet, presentation and desktop publishing applications 
  
Special Skill Requirement 
  
Strong analytical skills and interpersonal and conflict resolution skills 
  
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce. 

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Schedule: Full-time

Job Posting: 09/21/2018

Other Locations: United States, Michigan, Grand Rapids,United States, Texas, Austin