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Defines the overall testing strategy and manages all related activities for application technical testing; participates in preparation of proposals and action plans and leads implementation of any new processes and tools, as required; develops quality criteria and measuring techniques, validates system acceptability and makes project stop/go recommendation to management; recovery actions and / or process changes, as necessary; oversees workflow and work distribution within testing area and ensures that service levels are met; interfaces with business and various IT groups involved in building the application and ensures satisfactory resolution of issues; provides in-depth training on testing processes, methods, and tools, as necessary.
Essential Job Functions
Key Tasks for Position Level 1: Develops, documents, executes, and maintains technical test Cases and test data; Utilizes testing tools, as required. (May include Integration, System, Regression, Performance / Stress / Volume.) Analyzes system and business requirements for testability Reports status of test plan execution through defect logs / defect tracking system Ensures that acceptance criteria are met Assists with resolution of environmental issues; supports application development, implementation, and user training activities, as required Key Tasks for Position Level-II Task, in Addition to the Above: Analyzes Test Results; assists with troubleshooting and Root Cause Analysis; validates system design Develops test plans, including test scenarios, test objectives, quality criteria and measurement techniques Supports the Configuration / Change Management groups, as necessary, to ensure smooth transition of code through the lifecycle Assists in training of other Testing Specialists Competence Level-III, in Addition to the Above: Oversees workflow and work distribution within testing area; coordinates activities to meet service levels Validates acceptance criteria for testing phase; maintains knowledge of business unit processes / products to ensure application adheres to functional and quality requirements. Provides guidance on the usage of testing tool and development of test Scenario, test Objective, and test Case to Levels I and II Testing Specialists Participates in depth analysis and development of new or revised standards, methodologies, and processes within Testing; develops training material, as necessary Competence Level-IV, in Addition to the Above: Defines the overall testing strategy and manages all technical testing activities; participates in preparation of proposals, action plans, as required. Makes project stop/go recommendations to management; recommends recovery actions/process changes, as needed Develops and documents quality criteria and measuring techniques, as required Provides in-depth training on test tools, as necessary
Bachelor’s degree or equivalent or specific relevant experience
Level IV: 6 years of experience in various testing capacities or 2 years as a Technical Testing Specialist Level III
Insurance domain knowledge
Special Skill Requirement
May require occasional travelling. May require some weekend availability due to software release schedule. Good written and oral skills in local language English Level I: 1 Level II: 2 Level III: 2 Level IV: 3 Level-1: Able to give information in English and passively participate in team meetings. Understands routing business conversations and written communicates and is able to communicate with few errors. Level 2: Able to participate in meetings and discussions and give information about own area of expertise in addition to Level 2. Level-3: Able to actively take part in meetings and conferences and communicate effectively. Level-4: Able to participate in and facilitate discussions with complex content. Composes reports with almost no grammatical errors and can communicate proficiently.
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
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