Farmers Insurance Careers

Strategy Integration & Reporting Analyst

Portland, Oregon; Caledonia, Michigan; Austin, Texas; Woodland Hills, California
Operations


Job Description

Requisition ID: 180007RQ
  
We are Farmers! 
  
Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world. Start your career at Farmers today! 
 
Technical/Analytical Skills (Highly Preferred)
  • MS Access
  • Advanced MS Excel
  • Experience with lean methodology
 
Technical/Analytical Skills (Preferred)
  • Tableau report building
  • Sharepoint development
  • SQL server
  • Visual Basic
 
Communication/Interpersonal Skills (Preferred)
  • Ability to effectively articulate technical analysis to key stakeholders
  • Ability to collaborate with a wide range of functional groups and present solutions that are in the best interest of the overall organization
  • Experience with public speaking
  • Experience with leading change
 
  
Job Summary 
  
  • Provides business analytics and problem resolution alternatives aimed at the improvement of service, efficiency and quality.
  • Responsible for the development and management of specific data & reporting functions, projects and initiatives.
  • Data analysis and reporting to provide support for Commercial Insurance Centers. Creates process flows to document procedures for all Commercial Insurance Centers. 
  
Essential Job Functions 
  
  • Serves as a process owner for a Strategic function (center performance reporting, line performance reporting, workforce planning, data administration, customer experience, etc.).
  • This involves developing and maintaining key analytical reports, analyses, and other deliverables, and serving as the primary subject matter expert for the assigned process.
  • This responsibility includes working directly with business partners in Commercial to ensure each deliverable is serving our business partners needs and evolving with the business.
  • Analyzes and delivers reports, analytics, or other deliverables within defined delivery periods as well as on an ad hoc basis.
  • Validities process assumption information by reviewing available metrics, observing processes, and interacting directly with key stakeholders and front line employees.
  • Presents findings and facilitates execution and feedback discussions with front-line managers, center executives, or other appropriate, similar parties to identify performance pain points.
  • Develops recommendations and implements changes to processes and deliverables based on those findings.
  • Develops process maps for new and existing processes.
  • Collaborates with others to ensure mapped process aligns with reality. Maintains library of process documentation within established tools.
  • Develops new tasks within a master process, gathering feedback from end state users. Performs other functions as assigned  
  
Physical Actions 
  
Physical Environment 
  
Education Requirements 
  
Four year college degree or in active pursuit of four year degree 
  
Experience Requirements 
  
At least 3 years of experience in a performance reporting, workforce management, or other equivalent analysis role required. Experience in an insurance environment highly preferred. 
  
Special Skill Requirement 
  
Demonstrate effective verbal and written communication skills. The ability to work independently and possess strong organizational skills. Ability to recognize problems and proactively act to resolve or minimize.  
  
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce. 
 
 

Schedule: Full-time

Job Posting: 11/08/2018

Other Locations: United States, California, Woodland Hills,United States, Texas, Austin,United States, Michigan, Caledonia