Farmers Insurance Careers

Facility Campus Manager

Grand Rapids, Michigan
Strategic Management & Administration


Job Description

Requisition ID: 1800085N
  
We are Farmers! 
  
Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world. Start your career at Farmers today! 
  
Job Summary 
  
The Campus Facility Manager reports to the Facility Zone Manager and will oversee the service delivery of facility and support services operations of multiple offices/locations in order to ensure that employees are working in a well-managed, professional, engaged and safe work environment. The Campus Facility Manager will manage the facility support services team while interacting with the employee base, site leadership, and external vendors in order to effectively manage the physical campus environment. 
  
Essential Job Functions 
  
  • Successfully manage the campus facility management support services team across several locations who manage facility/workplace services for the campus including: multiple company store operations, multiple mailroom processing operations, facility services, food services, employee events, campus crisis management plans, and workplace services.
  • Executes the campus occupancy plan of multiple buildings including, but not limited to: delivery on workstation moves, adds and changes within local site.
  • Create and present performance reports on campus facility services and support services delivery to the Facility Zone Manager in an effort to guide continuous improvement.
  • Identify facility and workplace service trends and best practices and drive continued standardization across the campus.
  • Successfully manage all vendor partners across multiple locations to ensure they are performing as contracted and services are being delivered consistently.
  • Engage with senior leaders to execute on long term campus wide occupancy strategies, manage facility infrastructure and workplace projects, collaborate with IT on facility workplace projects, manage and report monthly campus occupancy status and validated workstation changes.
  • Manage the campus facility and support services operations budgets, validating that expenses for each building remain as forecasted and ensuring no negative variances are reported.
  • Serve as the single point of contact for all campus physical operations to onsite senior leadership representing multiple lines of business.
  • Effectively handle rapid changes, difficult questions, and troubleshoot issues for a variety of customers.  
Education Requirements 
  • Bachelors degree in business or related field, or equivalent combination of education and experience preferred, or equivalent combination of education and experience. 
Experience Requirements 
  
  • Five years experience in real estate or facility management required preferred, and previous leadership experience in that function strongly preferred.
  • Excellent communication and influencing skills, coupled with ability to build relationships with senior leaders.
  • Work related experience in facility management, real estate, space planning, project management, and operations management required.
  • Demonstrated analytical and organizational skills in order to effectively manage multiple parallel efforts/tasks.
  • Possess strong leadership and people management skills with experience managing diverse teams.
  • Strong fundamental knowledge of CREFM (Corporate Real Estate and Facility Management) processes.
  • Experience managing large operational budgets and third party vendors.
  • Ability to problem solve including understanding the issue, developing solutions, preparing cost benefit analysis detail, and presenting to senior leadership.  
  
Special Skill Requirement 
  
  • Excellent communication and influencing skills, coupled with ability to build relationships with senior leaders.
  • Demonstrated analytical and organizational skills in order to effectively manage multiple parallel efforts/tasks.
  • Possess strong leadership and people management skills with experience managing diverse teams.
  • Strong fundamental knowledge of CREFM (Corporate Real Estate and Facility Management) processes.
  • Ability to problem solve including understanding the issue, developing solutions, preparing cost benefit analysis detail, and presenting to senior leadership. 
  
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce. 

Schedule: Full-time

Job Posting: 10/02/2018