Farmers Insurance Careers

Bristol West Experienced Injury Auto Adjuster - Wilmington, DE

Wilmington, Delaware

Job Description

Requisition ID: 180009KJ

 Bristol West Claims Spec Rep Liability –Wilmington, DE

Bristol West is looking for an experienced Bodily Injury Handler to manage multi-state Auto related injury claims.

Job Summary:

A Claims Representative in this position will adjust all types of automobile bodily injury claims, with a concentration on attorney represented injury claims. This position focuses on claims investigation, liability determination, coverage confirmation, establishing damages, and negotiation of the more complex files which may require specialized experience.  Using claims systems to accurately document files, you will manage a diary and handle first and third party auto claims promptly, proactively and with a sense of urgency.

Essential Job Functions:

Responsibilities include working in an electronic claim file environment handling auto bodily injury claims within designated authority.  Securing essential facts about accidents and negotiating settlements.  Reviewing pending claims, managing diaries and moving files to closure through the use of established procedures and job aids while navigating multiple computer applications.


Reviews damaged property and vehicles, evaluates injury claims and determines claims related damage; Estimates the cost of repair or replacement of damaged or stolen property and vehicles; Responds to bodily injury (BI) demands for injuries as a result of an auto accident; Determines and reports on subrogation potential.

Performs other duties as assigned.
Physical Actions:

Bending, Pulling, Sorting and Carrying up to 20 lbs. Pushing, Speaking (English), Climbing, Reaching, Standing, Key entering, Reading (English), Walking, Kneeling, Seeing and Writing (English).

Physical Environment:

Required job duties are normally performed in a climate-controlled office environment.

Education Requirements:
Four-year College Degree preferred.

Computer literate, valid driver's license, bondable

Required to maintain an active adjusters license in states where required


Experience Requirements: 

Minimum of two years prior claims experience

Special Skill Requirements:

Strong customer service and negotiation skills.

Exceptional communication skills (both verbal and written)

Strong attention to detail, time management and decision making skills.

Must be comfortable working in a fast paced, high volume environment.

Ability to multi-task and manage relationships with both internal and external customers.



Accountability, adaptability, curiosity, drive and initiative

*We offer a competitive Total Rewards benefit program along with 401K

Bristol West is an equal opportunity employer, committed to the strength of a diverse workforce

Schedule: Full-time

Job Posting: 11/26/2018