PL Assistant Product Manager - Smart Home Agent Experience

Job Description

  
We are Farmers! 
  
Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world. Start your career at Farmers today! 
  
Job Summary 

This position will be on the Personal Lines Product Innovation and Integration Team supporting the research, development, and go-to-market for innovative products for the Home line of business with a specific focus on Smart Home technology. This position will conduct research and development activities regarding new personal lines insurance programs and coordinate their introduction with other departments. This position will focus on Agent Experience and product design to drive increased engagement with personal lines innovation offerings.

  
Essential Job Functions 
  

Conducts research involving the development of new personal lines insurance products or programs that are to be underwritten by the company.


Coordinates with Distribution, Underwriting, Actuarial, Claims, Customer Experience and Marketing to develop recommendations on new personal lines insurance products.


Originates and suggests appropriate areas for research and develops proposals and presentations for Senior Management review for changes to our existing product line.


Takes ownership of Agent Experience related to home innovations, working on closed loop feedback from agent surveys for connected home.


Writes requirements for new features and programs, collaborating closely with stakeholders across the organization.


Works with third party vendors throughout the product lifecycle including QA for releases.


Assists the Sales/Agencies Departments in the development and preparation of materials interpreting or explaining newly created personal lines insurance products.
Performs other functions as assigned.


  
Physical Actions 
  
Besides some sedentary work, job duties require some or all of the following physical activities: Carrying up to 20 pounds Seeing Driving Speaking Hearing Standing Lifting up to 20 pounds Travelling Reaching Walking 
  
Physical Environment 
  
Required job duties are normally performed in a climate-controlled office environment, with occasional exposure to uncontrolled outside environmental conditions. 
  
Education Requirements 
  
Bachelor’s degree preferred.
  
Experience Requirements 
  

5 years of experience analyzing and designing products


Foundational understanding of smart home, technology, and digital


Working knowledge and familiarity with Excel


Passion for customer experience


Strong organization and project management skills


Insurance Experience working with a captive agency force, a plus
 

  
Special Skill Requirement 
  
Proficient PC Skills, including Word Processing. Excellent written and oral communication skills. 
  
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce. 
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Schedule: Full-time

Job Posting: 04/16/2019