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Directs, controls, trains, assigns and audits the activities of the Computer Document Services Personnel. Monitors status of all document activity throughout the OPC. Participates in continuous process improvement/Kaizen efforts and positive problem resolution management. Controls production batch and test document work flow by scheduling staff to provide proper coverage based upon functional needs, and personnel experience, to meet established Service Level Agreements (SLA). Coordinates all postal activity functions associated with metering and postal money downloads. Assists and supports small projects as assigned. Works with management in building/establishing critical vendor relationships. Serves as a backup to management as needed.
Shift Hours: Sunday - Thursday; 11:00pm to 7:30am (that will offer a 10% shift differential).
Essential Job Functions
Perform and oversee Insert and related functions.
Process and Quality Control Reviews.
Assist in problem resolution.
Reporting Assist in the training and cross training of staff.
Physical Actions: Some physical activities: carrying up to 50 lbs. maximum, lifting up to 50 lbs. maximum, reaching, seeing, standing for extended periods, walking, kneeling, pushing, pulling, sorting, cleaning, twisting, climbing, hearing, and squatting.
Education Requirements: High school diploma or equivalent required.
Special Skill Requirement
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.