Enterprise Lean Black Belt I

Job Description

We are Farmers! 
Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world. Start your career at Farmers today! 
Job Summary 
  • Lead Lean Six Sigma initiatives focused on cost, efficiency, quality improvement, CE/NPS improvement at the enterprise level.
  • The scope of the initiatives include multiple functions/departments, impact agents and customers, and contain complex business, legal or regulatory issues. These can also involve 1 Green Belt work stream, and a number of Yellow Belt Just Do Its.
  • Apply Lean Six Sigma tools to mentor and develop process capability (at the Green Belt level), reduce cycle time, eliminate waste / defects throughout the business Under the guidance of a Lean Six Sigma MBB or an experienced BB, may lead implementation of Lean Six Sigma roadmap within a specific LOB / BU This position requires interaction with executives and other personnel throughout the organization, an understanding of business across the enterprise, and a focus on strong leadership, critical thinking, effective facilitation / influencing. 
Essential Job Functions 
  • Support Farmers Lean Program Deployment under the guidance of a Master Black Belt (MBB) Lead Yellow and Green Belt instructor-led training classes Increase employee engagement in the Lean program by developing and implementing an annual Lean Awareness campaign Coach / Mentor Lean Six Sigma Green Belt candidates Lean Methodology Governance - champion best practices among Lean practitioners (Green Belt level) across the Lead medium to large-scale complex process improvement initiatives at the enterprise level.
  • Identify and execute on improvement opportunities - supporting the company's performance through efficiency savings, better performing business processes, and customer-aligned processes.
  • Provide guidance to Executive Sponsor / BU Lead to help them understand interdependencies, connect operational metrics to business processes and focus improvement strategies to yield productivity improvement, operational excellence and improved customer experience.
  • Manage Lean experts (Yellow & Green Belts) who provide Lean Process Design and Analysis services to LOB/BU supported Support Farmers' NPS/CE strategy execution by facilitating CE/NPS Improvement initiatives, provide customer journey mapping, customer needs assessments, user experience design & testing services. Align internal business processes with desired customer experience. 
Physical Actions 
Physical Environment 
Education Requirements 
High school diploma or equivalent required. Bachelor's degree preferred. Certified Lean Six Sigma Black Belt. 
Experience Requirements 
4+ years' experience in a continuous improvement role 2-3 years Training/Coaching Lean Six Sigma, Process Improvement methodology (Awareness, Yellow Belt & Green Belt) required CE/NPS, Customer Journey Mapping experience, User-Experience Design & Testing – preferred.  
Special Skill Requirement 
Strong leadership skills and ability to influence and build a collaborative environment Excellent communication skills - both written and verbal Strong analytical and facilitation skills Expertise in MS Office - Excel, Word, PowerPoint & Visio Ability to travel - 50-75% of the time. 
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce. 

Schedule: Full-time

Job Posting: 05/15/2019