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Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims.
Essential Job Functions
Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases which may include the more difficult files and which may require specialized experience (has authority to make payment of assigned claims within prescribed limits). Adjusts multiple-line claims, including auto, commercial, motorcycle, homeowners, bodily injury, property and Hawaii no fault. The claims handled primarily involve complex liability or damages issues with significant loss exposure, and typically include arbitration or litigation. Inspects damaged property and vehicles, and determines claims-related damage. Reviews estimates of the cost of repair or replacement of damaged or stolen property and vehicles. Determines and reports on subrogation potential. Initiates the sale of salvage vehicles, personal property, and miscellaneous salvage items. Reports theft, fraud, and arson losses as required to state and industry agencies. Performs most duties on an individual basis, and work has direct bearing on Management results. Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times. Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, mem bers of the medical profession and all other persons incident to the investigation and processing of claims. Performs other duties as assigned.
Bending Pulling Sorting Carrying up to 20 lbs. Pushing Speaking (English) Climbing Reaching Standing Key entering Reading (English) Walking Kneeling Seeing Writing (English)
Required job duties are normally performed in a climate-controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions Excessive noise levels Chemicals Chemical/Biological conditions Moving mechanical parts Areas considered dangerous Conditions which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation
High school diploma or equivalent required. Bachelor's degree preferred.
Successful completion of the Special Claims Representative Certification process requires, including all prerequisites, required tool proficiencies (i.e. Xactimate, Collosus, etc.) and exams. External candidates have 90 days from date of hire to complete the process and should have a minimum of two (2) year of prior claims experience.
Special Skill Requirement
Communication skills Personal computer literate Valid driver's license Bondable Note: May be called upon to perform job duties outside of standard business hours.
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
Job Posting: 06/05/2019