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Investigates, determines responsibility, confirms coverage, establishes damages, and negotiates settlement of claims. Will also be required to maintain an active adjusters license in states where required.
Essential Job Functions
Conducts office investigation on assigned cases, confirms coverage, determines responsibility, establishes damages, reports status, and negotiates settlement (has authority to make payment of assigned claims within prescribed limits). Adjusts all types of claims. Reviews documentation on damaged property and vehicles, and determines claims related damage. Reviews and adjusts estimates provided on the cost of repair or replacement of damaged or stolen property and vehicles. May create damage estimate to establish the claim payment. Determines and reports on subrogation potential. Refers potential salvage vehicles, personal property, and miscellaneous salvage recovery to the Salvage COE. Reports theft, fraud, and arson losses as required to federal, state and industry agencies. Performs most duties on an individual basis, and work has a direct bearing on Management results. Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times. Telephone and electronic communications are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims.
Bending Pulling Sorting Carrying up to 20 lbs. Pushing Speaking (English) Climbing Reaching Standing Key entering Reading (English) Walking Kneeling Seeing Writing (English)
Required job duties are normally performed in a climate-controlled office environment.
High school diploma or equivalent required. Bachelor’s degree preferred.
- 3+ years of property adjusting
- Exceptional customer service skills
- Excellent verbal and written communication
- Strong attention to details
- Ability to negotiate and critically think
Special Skill Requirement
Communication Personal Computer Literate Bondable
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
Job Posting: 01/03/2020