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Responsible for providing analytical support for the development of successful functional area strategies across the enterprise through partnering with leadership and other team members in identifying initiatives, process improvement opportunities and solutions focused on our customers, people, process and technology. Partners closely with other analytic teams to conduct financial, operational, and customer data analysis required to evaluate the value of a potential investment and how Farmers will measure ongoing success. Supports leadership team with an understanding of the competitive landscape, analysis of innovative solutions to customers and agents, and strategic communications for internal audiences.
Essential Job Functions
Utilizes data from multiple sources to develop complex reporting for cross functional leaders. Uses sophisticated analysis, trending and forecasting of business data involving multiple reporting platforms to recognize complex case issues. Offers perspectives, strategies and alternatives to reach the desired resolution for organization. Researches competitive intelligence to help inform strategy and opportunities. Work closely with other advanced analytic departments to gather in-depth findings and presents findings to leadership and stakeholders. Applies decision making frameworks for assessing business requirements against new technology in order to evaluate vendor offerings. Conducts research and deducts insights on key strategic functional area and industry topics. Leverage findings and ideas to inform related strategy recommendations to leadership and other stakeholders. Ensures effective communication of strategic business perspectives and related business value to business leaders and other project stakeholders. Promotes seamless interaction between project contributors to develop and execute project strategy and achieve superior results. Develops, maintains, and analyzes functional area strategy roadmaps across the enterprise. Responsible for operational and strategic management billing and payment data, ensuring effective integrations with other data sources and availability of data for consumption by other parts of the enterprise. Partners with architecture and IT teams to ensure alignment of the functional area strategy with the overall enterprise roadmap. Oversee direct reports and support the department overall for the professional development to ensure employee engagement and continual improvement within the team. Performs other duties as assigned.
High school diploma or equivalent required. Bachelor's degree preferred. Master's degree preferred.
5-7 years leadership experience.
Special Skill Requirement
Possesses strong technical aptitude. MS Excel and PowerPoint. Competent in Finance and Billing Reporting Systems. Proven experience with data analytics software SQL, SAS or Tableau preferred. Demonstrated analytical skills. Advanced reporting skills. Possesses a high degree of initiative. Proficient in English written and verbal communication skills. Effective interpersonal skills. Strong relationship building skills. Effective leadership skills. Ability to influence internal and/or external constituents.
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce. ]]>
Job Posting: 10/15/2019