Hawaii Claims Representative -Honolulu

Job Description

  
We are Farmers! 
  
Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world.

Want to learn more about our culture & opportunities? Check out farmers.com/careers and be sure to follow us on Instagram and LinkedIn!

 
  
Job Summary 
  
Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims. 
  
Essential Job Functions 
  
Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits). Adjusts multiple-line claims, including auto, commercial, motorcycle, homeowners, bodily injury, property and Hawaii no fault. The claims handled often involve complex liability or damages issues with significant loss exposure. Inspects damaged property and vehicles, and determines claims-related damage. Reviews estimates of the cost of repair or replacement of damaged or stolen property and vehicles. Determines and reports on subrogation potential. Initiates the sale of salvage vehicles, personal property, and miscellaneous salvage items. Reports theft, fraud, and arson losses as required to state and industry agencies. Performs most duties on an individual basis, and work has a direct bearing on Management results. Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times. Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, mem bers of the medical profession, and all other persons incident to the investigation and processing of claims. Performs other duties as assigned.  
  
Physical Actions 
  
Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits). Adjusts multiple-line claims, including auto, commercial, motorcycle, homeowners, bodily injury, property and Hawaii no fault. The claims handled often involve complex liability or damages issues with significant loss exposure. Inspects damaged property and vehicles, and determines claims-related damage. Reviews estimates of the cost of repair or replacement of damaged or stolen property and vehicles. Determines and reports on subrogation potential. Initiates the sale of salvage vehicles, personal property, and miscellaneous salvage items. Reports theft, fraud, and arson losses as required to state and industry agencies. Performs most duties on an individual basis, and work has a direct bearing on Management results. Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times. Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, mem bers of the medical profession, and all other persons incident to the investigation and processing of claims. Performs other duties as assigned.  
  
Physical Environment 
  
Required job duties are normally performed in a climate-controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions Excessive noise levels Chemicals Chemical/Biological conditions Moving mechanical parts Areas considered dangerous Conditions which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation  
  
Education Requirements 
  
High school diploma or equivalent required. Bachelor's degree preferred. Outside insurance education (e.g. CPCU, GCA is preferred). 
  
Experience Requirements 
  
Successful completion of the Senior Claims Representatives Certification process required, including all prerequisites, required tool proficiencies (i.e. Xactimate, Collosus, etc.) and exams. External candidates have 90 days from date of hire to complete the process and should have a minimum of one (1) year of prior claims or two (2) years of related industry experience.  
  
Special Skill Requirement 
  
Communication skills Personal computer literate Valid driver's license Bondable  
  
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce. 
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Schedule: Full-time

Job Posting: 11/01/2019