SAP Application Subject Matter Expert

Job Description

We are Farmers!  
Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world.

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Job Summary   
Provides high level of expertise in the architectural design of business applications; Understands the business objectives, processes, and products and how best can be supported by technology; Works with the Global Architecture team closely to drive architectural solutions for specific applications; Responsible for the conceptual design of business applications; Reviews and validates the detailed technical design for business applications provided by the supplier; Validates suppliers estimates; Performs impact analysis of changes across multiple system and provides Rough Order of Magnitude; Recommends integration and parallel testing criteria; Mentors lower level colleagues. 
Essential Job Functions   
  • Understands customers’ processes and products and how they fit within the goals of the business unit.
  • Reviews and validates the detailed technical design for business applications provided by the supplier to ensure alignment with business requirements; Validates suppliers estimates.
  • Estimates Rough Order of Magnitude for the level of effort/cost of new application functionality.
  • Performs quality review checks on project deliverables.
  • Acts as liaison between Business and IT, as assigned.
  • Supports users in building Business Case, including cost / benefit analysis, risk assessment, project scope, and development of a high level plan.
  • Supports the implementation activities, troubleshooting system environmental issues, training as required.
  • Performs impact analysis of application changes across various components, holding an end-to-end view of the system.
  • Specifies / Recommends Integration and Parallel testing criteria.
  • Is responsible for the conceptual design of business applications.
  • Mentors lower level colleagues.
  • Works closely with GiTAG in driving architectural solutions for specific applications (e.g., Application architectural models, frameworks, middleware, etc.
  • Responds to application problem tickets as necessary. 
Education Requirements: High school diploma or equivalent required. Bachelor’s degree preferred or equivalent, relevant experience. 
Experience Requirements: Level IV: 6 years of experience in application development / testing or business / system analysis role or 1 year of experience as an Application SME Level lIl. 
Special Skill Requirement:   
  • P&C Insurance experience along with Billing related experience is preferred.
  • Minimum 8 years of experience in solution design /subject matter analysis of insurance applications specifically in Billing as well as insurance experience involving mentoring and overseeing solutioning and development activities. 
  • Experience in Billing functional areas such as Payment Channels, Customer Facing applications, Inquiry, Dunning, Payments etc⦠is required. 
  • Strong SAP FSCD, SAP HANA, JAVA skills required. CICS, VSAM, JCL, mainframe skills will be a big plus. 
  • Strong Database knowledge. Proficient in SQL application tuning. 
  • Project Management and overall delivery execution/ownership experience in SDLC / Agile is preferred. 
  • Excellent communication skills both oral and written. 
  • May require occasional travel.


Farmers is an equal opportunity employer, committed to the strength of a diverse workforce. 
Schedule: Full-time

Job Posting: 12/05/2019